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Help trying to get data connection activated

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Old 04-26-2024, 06:36 PM
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Default Help trying to get data connection activated

Have a 2018 TTRS which appears to be a Canadian buld and does not have Auto Connect loaded in the Virtual Console and the Data Connection to use a standard data plan sim shows inactive. Anyone retro fit this or know how to activate this service?

I think the car is missing the connection to the antenna and cellular antenna booster. Not sure of any wires from the MMI to the VC, have not found that on Erwin yet. Just the wire from the MMI to booster to fin antenna on the roof.

Old 04-28-2024, 03:12 AM
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Is there a SIM in the car? Check in the glove compartment to see if a SIM has been inserted and insure that it is activated at https://myaudiconnect.com/#/user/login
Old 04-28-2024, 02:00 PM
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Yes, the sim is in the car and activated, I can select online search but nothing is found and nowhere on the dash does it note online. When I goto the connection manager it shows SIM card in the data connection as active.

It's like there is no signal, the two purple plugs on the back of the mmi unit in the glove box have no wires from them and based on ERWIN that appears to be 1. the cellular antenna and 2 the GSM network antenna. In order to get the unit to read that the sim was there based on the prior post was a fuse was missing. in fuse panel c, slot SC16. (7.5AMP)

So I just need to buy an antenna/booster and plus that wire into the MMI and locate the Antenna in the back bumper/Truck areas, (left and Right) for each signal. Or is there there something else needed.
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