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Bilstien Replacement Shock Absorber

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Old 07-09-2013, 05:49 AM
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Default Bilstien Replacement Shock Absorber

I bought a Bilstein PSS coilover system for my mk1 TT a couple of years ago. Really like the kit, looks good and handles well. Recently my rear driver side shock absorber blew out. I called Bilstein and they said they don't keep those exact shocks in stock and I would have to pay $230 and wait two months for one to be manufactured in Germany. Ain't nobody got time for dat.

Anyone else have similar issues? Know where I could get this shock replaced sooner?
Old 07-21-2013, 04:47 AM
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Huh? They have a lifetime warranty don't they? Seems to be their problem. Can you say more? Get and read the warranty document.

Grant
Old 08-01-2013, 06:45 AM
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why do people post questions adn then disappear? Or ignore those who answer?

Sigh.

G
Old 08-05-2013, 04:41 AM
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As it turns out the Billstein rep I spoke to initially was a complete bonehead. After calling back and speaking to someone else I'm waiting on my replacement shock in the mail and I will send my busted one in asap. They will determine if it was a factory defect and if it is I will be refunded for the replacement shock.
I never responded before because there wasn't much to respond to and I already had the issue worked out.
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