Process of signing up for Audi Care (after initial car purchase)

john1r · 11-02-2011, 01:26 PM

Can anybody share with me the process for signing up with Audi Care after you originally bought your car? Is it something you can do on the phone or at the time of service (15k), or is it something where you have to go in, fill out paperwork, it takes a week to process, etc...?

Thanks!

Stuttgartrob · 11-02-2011, 03:16 PM

I was told I would have to ask for it by the time the first service came around.

But after thinking about it when I was deciding my options I just had them include with the purchase price.

gat821 · 11-02-2011, 04:25 PM

I got it when I took the car in for the 5k maintenance. There wasn't any paperwork really, and all I signed was the credit card receipt if I remember right. Proof of purchase was a printout from their system that showed I had it. I didn't see anything that could not be done over the phone.

loscoz · 11-03-2011, 06:09 AM

I too purchased the Audi Care the 1st day when I got my Q ... I did recieve a printout/copy of what was included in each scheduled service visit for my own self to know and estimate the cost being really worth it (since I was not planning to do any at home maintence i.e. oil changes, filters, etc. it was a better deal for me); aside from the service copy no other paperwork to recall.

georgehf · 11-03-2011, 06:44 AM

adding to the OP:

When buying separately from the vehicle, do you buy Audi Care from your salesman or the service department? Are there ever discounts or price differences from one dealer to the next? Are any dealerships known to sell it for a discount via the web, this forum, etc.?
Thanks.

rdA4WtQ5 · 11-03-2011, 07:09 AM

Also, Audicare is connected to the car not the car owner. Our A4 Cab we bought CPO has Audicare from the previous original owner.
AOA or any dealer can tell if a used car has Audicare with just a VIN.

gat821 · 11-03-2011, 11:43 AM

Quote:

Originally Posted by georgehf

adding to the OP:

When buying separately from the vehicle, do you buy Audi Care from your salesman or the service department? Are there ever discounts or price differences from one dealer to the next? Are any dealerships known to sell it for a discount via the web, this forum, etc.?
Thanks.

Bought it from the sales manager. I believe they do have discretion on how much to sell it. Didn't get a discount unfortunately.

xfirechief · 11-03-2011, 01:09 PM

From what I can see, no discounts. Believe me I tryed.

Thunder22 · 11-03-2011, 04:01 PM

I had the 5k service done today and asked about audi care, service rep told me i can buy it at 15k no problem, and it's $800.

john1r · 11-04-2011, 05:41 AM

Thanks everybody. I had one dealership tell me I had to come in and sounded 'weird' when I asked if I could do it over the phone or at the time of service.

I emailed another dealer and they took care of the whole thing via email in just minutes. And another dealer said no problem, I could come in and do it at the time of my next service, and that as long as the paperwork was signed, they would do the service.

Not sure why that first dealer wanted me to come in separately and said it took 1-2 weeks to process before I could then get service done. Very odd...

11-02-2011, 03:16 PM	#2
Stuttgartrob AudiWorld Member 2004 Mazda RX-8 Join Date: Feb 2011 Location: Parkersburg, WV / Stuttgart, Germany Posts: 447	I was told I would have to ask for it by the time the first service came around. But after thinking about it when I was deciding my options I just had them include with the purchase price. __________________ 2012 Audi Q5 2.0 TDI (170PS) S-Line: 6-Speed, Brilliant Black, Black Styling Package, 20" Titanium Wheels, MMI Nav Plus, B&O, Panorama Roof, Xenon LED Light, and many more options.

11-02-2011, 04:25 PM	#3
gat821 AudiWorld Senior Member Garage is empty, add now Join Date: Apr 2010 Location: Ohio Posts: 606	I got it when I took the car in for the 5k maintenance. There wasn't any paperwork really, and all I signed was the credit card receipt if I remember right. Proof of purchase was a printout from their system that showed I had it. I didn't see anything that could not be done over the phone. __________________ 2011 Q5 3.2 Premium Plus, Navigation, B&O, Quartz Grey on Black. 2012 A4 Premium Plus, Navigation, B&O, Ice Silver on Black

11-03-2011, 06:09 AM	#4
loscoz AudiWorld Member 2010 Audi Q5 Join Date: Mar 2011 Location: New England USA Posts: 333	I too purchased the Audi Care the 1st day when I got my Q ... I did recieve a printout/copy of what was included in each scheduled service visit for my own self to know and estimate the cost being really worth it (since I was not planning to do any at home maintence i.e. oil changes, filters, etc. it was a better deal for me); aside from the service copy no other paperwork to recall. __________________ thanks as always! Cris 2010 Audi Q5 Prestige S-Line 2000 Mazda Miata

11-03-2011, 07:09 AM	#6
rdA4WtQ5 AudiWorld Member Garage is empty, add now Join Date: May 2011 Posts: 285	Also, Audicare is connected to the car not the car owner. Our A4 Cab we bought CPO has Audicare from the previous original owner. AOA or any dealer can tell if a used car has Audicare with just a VIN. __________________ 2011 Q5 Ibis White 2.0T 2008 A4 Cabriolet Ibis White 2.0TQS 2000 A4 Laser Red 1.8TQM (sold)

11-03-2011, 01:09 PM	#8
xfirechief AudiWorld Member 2012 Audi Q5 Join Date: Sep 2011 Location: WISCONSIN Posts: 171	From what I can see, no discounts. Believe me I tryed. __________________ 2012 Audi Q 5 & 2003 Mustang Cobra Convertable

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11-03-2011, 06:44 AM	#5
georgehf AudiWorld Member Garage is empty, add now Join Date: Apr 2011 Posts: 105	adding to the OP: When buying separately from the vehicle, do you buy Audi Care from your salesman or the service department? Are there ever discounts or price differences from one dealer to the next? Are any dealerships known to sell it for a discount via the web, this forum, etc.? Thanks.

11-03-2011, 04:01 PM	#9
Thunder22 AudiWorld Member 2012 Audi Q5 Join Date: May 2011 Location: NY/LI/NJ Posts: 135	I had the 5k service done today and asked about audi care, service rep told me i can buy it at 15k no problem, and it's $800.

11-04-2011, 05:41 AM	#10
john1r AudiWorld Member Garage is empty, add now Join Date: Jul 2009 Location: Westchester County, NY Posts: 358	Thanks everybody. I had one dealership tell me I had to come in and sounded 'weird' when I asked if I could do it over the phone or at the time of service. I emailed another dealer and they took care of the whole thing via email in just minutes. And another dealer said no problem, I could come in and do it at the time of my next service, and that as long as the paperwork was signed, they would do the service. Not sure why that first dealer wanted me to come in separately and said it took 1-2 weeks to process before I could then get service done. Very odd... __________________ 2010 Q5 Premium Plus w/ NAV & 19" (black/black)

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