Voice command in the S5 Cabriolet - Page 3

JGA5Cab · 02-15-2010, 07:26 AM

Quote:

Originally Posted by bigdog470

I live in New York, where it's illegal to use a cell phone that isn't hands free. I really want to be able to push the button and say "call Joe" or "navigate to such and such" or "play Eric Clapton". Without the voice command, I have to take my eyes off the road or pull off the road. This is a safety issue.

your numbers should appear on the instrument panel and you can dial with a button and use blue tooth. It's not that distracting. Voice command will always be better of course

bigdog470 · 02-16-2010, 01:12 PM

Thanks, Jim. To make a call, I have to take my iPhone out of my pocket, turn on the voice command and hope that it picks the right one. That's not exactly hands free. Selecting a number using the left button on the steering wheel requires taking your eyes off the raod. Not ideal and not good enough from a top of the line Audi

Chris

bigdog470 · 02-16-2010, 01:14 PM

I'll send him a note today. Are you willing to participate in a class action law suite against Audi for false advertising and breach of contract?

Chris from New York

Tifosi · 02-17-2010, 05:10 AM

A few questions for you, if you don't mind.

1) What exactly are you asking AoA to do ? have a recall to retrofit the voice module on all sold S5 Cabs ? buy the car back from you at full price ? or some type of monetary compensation ?

2) Who is the lawyer that will be do this, and if possible, the fee involved ? what is his cut when the case is resolved ?

3) What's your occupation ?

bigdog470 · 02-21-2010, 03:51 AM

Quote:

Originally Posted by topdowns5

I am one of the many who were disappointed to find that voice command had been eliminated even though it was in the brochure. And to have the voice command button on the steering wheel to remind you is like a kick in the teeth. Well, maybe not that bad. But the person who needs to hear this is the president of Audi USA. I have found that writing to the top actually helps, and if enough of us do it I'll bet we get a response. So, here's his address:

Mr. Johan de Nysschen
President
Audi of America, Inc.
2200 Ferdinand Porsche Drive
Herndon, VA 20171

I have submitted a letter to the President of AoA. I'll keep you posted as to if and when I get a reply.

Chris

bigdog470 · 02-21-2010, 04:00 AM

Quote:

Originally Posted by Tifosi

A few questions for you, if you don't mind.

1) What exactly are you asking AoA to do ? have a recall to retrofit the voice module on all sold S5 Cabs ? buy the car back from you at full price ? or some type of monetary compensation ?

2) Who is the lawyer that will be do this, and if possible, the fee involved ? what is his cut when the case is resolved ?

3) What's your occupation ?

In my letter to the President of AoA, I asked him to make one phone call to whomever it is that is responsible for deleting voice command from the A5/S5 cabriolet and to either replace or retrofit the module to the car. I love the car and I don't want to give it back. I am not looking for money.

I don't have a lawyer yet but can get one, easily should the need arise.

I am a physician and surgeon and I don't like being screwed by anybody

Chris

S5-Cab-10 · 02-21-2010, 05:27 AM

Quote:

Originally Posted by bigdog470

In my letter to the President of AoA, I asked him to make one phone call to whomever it is that is responsible for deleting voice command from the A5/S5 cabriolet and to either replace or retrofit the module to the car. I love the car and I don't want to give it back. I am not looking for money.
Chris

I think this is a reasonable approach. What portion of the cost of the nav+/prestige options is the voice command? A few hundred dollars at best. Hardly, adequate compensation for the aggravation of not having it when you thought it was included. We should all write letters requesting a retrofit. If we really want to be aggressive, threatening to complain to our state attorney generals and/or whoever oversees the auto industry http://www.ftc.gov/bcp/index.shtml would probably be more effective than a class action suit.

Tifosi · 02-21-2010, 06:40 AM

Quote:

Originally Posted by bigdog470

In my letter to the President of AoA, I asked him to make one phone call to whomever it is that is responsible for deleting voice command from the A5/S5 cabriolet and to either replace or retrofit the module to the car. I love the car and I don't want to give it back. I am not looking for money.

I don't have a lawyer yet but can get one, easily should the need arise.

I am a physician and surgeon and I don't like being screwed by anybody

Chris

I agree with S5-Cab-10, good move in sending Mr. Johan de Nysschen a letter regarding your concerns and complaints. Retrofitting the cars make the most sense to me as well.

As a fellow physician/surgeon, I too know that finding a lawyer is easy, perhaps too easy, especially with class action type of cases.

No one likes to be screwed by anybody, and hopefully, Mr. Johan de Nysschen/AoA will listen and react if enough of us writes in about this. Please keep us posted and I will soon follow with my own letter as well.

bigdog470 · 02-22-2010, 10:55 AM

Quote:

Originally Posted by S5-Cab-10

I think this is a reasonable approach. What portion of the cost of the nav+/prestige options is the voice command? A few hundred dollars at best. Hardly, adequate compensation for the aggravation of not having it when you thought it was included. We should all write letters requesting a retrofit. If we really want to be aggressive, threatening to complain to our state attorney generals and/or whoever oversees the auto industry http://www.ftc.gov/bcp/index.shtml would probably be more effective than a class action suit.

I sent off a complaint to the Federal Trade Commission this morning. Took 5 minutes. I recommend that all S5/A5 cab owners do the same thing. www.ftc.gov/bcp/index.shtml.

I think I'm also going to get our NY State Attorney General involved. Andrew Cuomo is a real bulldog on stuff like this.

More to come!

Chris from NY

AUDIQSS · 02-22-2010, 12:12 PM

I followed the link to the FTC. And it indeed is easy, quick, and painless to submit a complaint. I also encourage you to do so. Hopefully the FTC will understand that although they receive only a relatively few complaints on this, there are in fact relatively few A5/S5 Cabriolet owners out there to complain. Therefore everyone of us needs to submit a complaint.

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02-16-2010, 01:12 PM	#22
bigdog470 Audiworld Junior Member Garage is empty, add now Join Date: Feb 2010 Posts: 29	Thanks, Jim. To make a call, I have to take my iPhone out of my pocket, turn on the voice command and hope that it picks the right one. That's not exactly hands free. Selecting a number using the left button on the steering wheel requires taking your eyes off the raod. Not ideal and not good enough from a top of the line Audi Chris

02-16-2010, 01:14 PM	#23
bigdog470 Audiworld Junior Member Garage is empty, add now Join Date: Feb 2010 Posts: 29	I'll send him a note today. Are you willing to participate in a class action law suite against Audi for false advertising and breach of contract? Chris from New York

02-17-2010, 05:10 AM	#24
Tifosi AudiWorld Super User Garage is empty, add now Join Date: Sep 2000 Posts: 2,436	A few questions for you, if you don't mind. 1) What exactly are you asking AoA to do ? have a recall to retrofit the voice module on all sold S5 Cabs ? buy the car back from you at full price ? or some type of monetary compensation ? 2) Who is the lawyer that will be do this, and if possible, the fee involved ? what is his cut when the case is resolved ? 3) What's your occupation ?

02-22-2010, 12:12 PM	#30
AUDIQSS AudiWorld Member Garage is empty, add now Join Date: Nov 2005 Posts: 246	I followed the link to the FTC. And it indeed is easy, quick, and painless to submit a complaint. I also encourage you to do so. Hopefully the FTC will understand that although they receive only a relatively few complaints on this, there are in fact relatively few A5/S5 Cabriolet owners out there to complain. Therefore everyone of us needs to submit a complaint.