Bluetooth Call Quality

BigladUK · 04-29-2009, 05:01 AM

Does anyone else suffer from bad call quality ? It's mainly someone not being able to hear me clearly.

I have a 2007 Q7 with the earlier non SAP based bluetooth with telematics, I'm running the very latest firmware and I'm using an Iphone 3G.

I'm not sure if I should raise this with my dealer or if it's my phone/reception or something else

Thanks

Si

GregMVF4 · 04-30-2009, 09:11 AM

Si - I'm in an 07 with a 3G iPhone, and the sound quality is excellent.

BigladUK · 04-30-2009, 12:19 PM

Hi Greg,

Thanks for the info,

I went to the dealers today to see what they thought and the tech agreed with me that what they can hear of me was very quiet. The tech tried the kit with his Sony Ericsson phone and the quality was perfect. There were no faults or updates available.

So I guess either I have a rubbish phone ;-(

My girlfriend has an Iphone 3G so we'll do some tests with that and I'll test the kit with an old Nokia and a Palm 750.

I'll report back

Si

zerophat · 05-02-2009, 02:19 PM

Might want to double check the firmware of your phone. Think you only mentioned you were on latest code for the Q7.

Quote:

Originally Posted by BigladUK

Hi Greg,

Thanks for the info,

I went to the dealers today to see what they thought and the tech agreed with me that what they can hear of me was very quiet. The tech tried the kit with his Sony Ericsson phone and the quality was perfect. There were no faults or updates available.

So I guess either I have a rubbish phone ;-(

My girlfriend has an Iphone 3G so we'll do some tests with that and I'll test the kit with an old Nokia and a Palm 750.

I'll report back

Si

RAD2 · 05-02-2009, 07:01 PM

Also check the iPhone volume while on a bluetooth call, had issues with BMW Bluetooth the other day and volume on the iphone was too low. The Audi Bluetooth is much better than BMW, I have called international from the Q7, and everybody in the car have been able to talk without any problem, from the M6 is a completely different story.

BigladUK · 05-03-2009, 03:13 AM

Quote:

Originally Posted by zerophat

Might want to double check the firmware of your phone. Think you only mentioned you were on latest code for the Q7.

Currently running the latest version ( looking forward to 3.0 like most I guess

). My girlfriend called me on Friday in the Q7 using her 3g Iphone and that was also terrible. We both have very early iPhones and I've read on the apple support forums other people complaining about the Bluetooth Audio quality on carkits but after they have there handsets changed it's totally different so maybe we need to get newer iphones ?

RAD2
Totally echo your comments about BMW and Audi, my other car was an E60 ( 5 Series ) and that wouldn't even stay connected until one of the latest apple firmware updates. I'll have a look at the volume comment when I'm in the car next, are you simply suggesting that I volume up whilst in a call using the rocker switch on the side of the iPhone ?

Thanks guys

Si

RAD2 · 05-03-2009, 05:34 AM

The other day I could not hear when connected to the BMW, tried to increase the BMW audio volume during a call without result, then increase the volume with the iPhone (3G OS 2.2.1, 07/2008) and worked. If you have the early iPhone, OS 3.0 may not be available for your phone when it comes out.
Have a nice Sunday

GoinAudiMyMind · 05-03-2009, 05:56 AM

Is Wi-Fi disabled? See footnote #13:

http://www.audiusa.com/etc/medialib/....0040.File.pdf

RAD2 · 05-03-2009, 06:47 AM

With the iPhone 3G, I have never turned off the Wi-Fi and heve not had any issues (in the US). Also try to adjust the volume in the MMI, go to radio, then sound, then volume, you have several volume adjustments.

BigladUK · 05-03-2009, 01:36 PM

Right I've just got back from 300miles round trip and I owe RAD2 a big drink next time I'm in Florida.

When I was in a call I tried voluming up on the rocker switch and Bingo...I saw a bluetooth volume scale that was set half way so I moved it right to the top and my mum ( how is very deaf ) could hear me perfectly whilst I was doing 100mph and speaking normally.

Cheers RAD2 :-)

Si
A very happy Audi owner

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04-30-2009, 09:11 AM	#2
GregMVF4 Audiworld Junior Member Garage is empty, add now Join Date: Sep 2007 Posts: 43	Si - I'm in an 07 with a 3G iPhone, and the sound quality is excellent.

04-30-2009, 12:19 PM	#3
BigladUK AudiWorld Member 2009 Audi A8 Join Date: Jan 2007 Posts: 213	Hi Greg, Thanks for the info, I went to the dealers today to see what they thought and the tech agreed with me that what they can hear of me was very quiet. The tech tried the kit with his Sony Ericsson phone and the quality was perfect. There were no faults or updates available. So I guess either I have a rubbish phone ;-( My girlfriend has an Iphone 3G so we'll do some tests with that and I'll test the kit with an old Nokia and a Palm 750. I'll report back Si

05-02-2009, 07:01 PM	#5
RAD2 AudiWorld Senior Member Garage is empty, add now Join Date: Mar 2006 Location: Orlando, Florida Posts: 1,084	Also check the iPhone volume while on a bluetooth call, had issues with BMW Bluetooth the other day and volume on the iphone was too low. The Audi Bluetooth is much better than BMW, I have called international from the Q7, and everybody in the car have been able to talk without any problem, from the M6 is a completely different story.

05-03-2009, 05:34 AM	#7
RAD2 AudiWorld Senior Member Garage is empty, add now Join Date: Mar 2006 Location: Orlando, Florida Posts: 1,084	The other day I could not hear when connected to the BMW, tried to increase the BMW audio volume during a call without result, then increase the volume with the iPhone (3G OS 2.2.1, 07/2008) and worked. If you have the early iPhone, OS 3.0 may not be available for your phone when it comes out. Have a nice Sunday

05-03-2009, 05:56 AM	#8
GoinAudiMyMind AudiWorld Member 2012 Audi A6 Join Date: May 2009 Location: Hobe Sound, FL Posts: 106	Is Wi-Fi disabled? See footnote #13: http://www.audiusa.com/etc/medialib/....0040.File.pdf

05-03-2009, 06:47 AM	#9
RAD2 AudiWorld Senior Member Garage is empty, add now Join Date: Mar 2006 Location: Orlando, Florida Posts: 1,084	With the iPhone 3G, I have never turned off the Wi-Fi and heve not had any issues (in the US). Also try to adjust the volume in the MMI, go to radio, then sound, then volume, you have several volume adjustments.

05-03-2009, 01:36 PM	#10
BigladUK AudiWorld Member 2009 Audi A8 Join Date: Jan 2007 Posts: 213	Right I've just got back from 300miles round trip and I owe RAD2 a big drink next time I'm in Florida. When I was in a call I tried voluming up on the rocker switch and Bingo...I saw a bluetooth volume scale that was set half way so I moved it right to the top and my mum ( how is very deaf ) could hear me perfectly whilst I was doing 100mph and speaking normally. Cheers RAD2 :-) Si A very happy Audi owner