VIP treatment from Audi dealership! Are the times a-changing?

GusTA · 06-12-2004, 06:50 AM

I had scheduled an appointment with Downtown Fine Cars in Toronto for Friday morning to have the minor problem of my auxiliary cooling system looked at. Unfortunately, a problem popped up, and I had another appointment 150 miles west of Toronto at the same time.

I called DFC, and the Audi Brand Specialist and Division Manager; Tommy had me e-mail a list of whatever problems I may have with the car. He arranged to meet with me at a gas station 20 miles north of Toronto on Thursday night. He was to give me a loaner, so I can go on straight to London. Unfortunately, I did not finish my clinic early, and could not get to the exchange point until 1. 30 am. Yet there was Tommy, with a brand new, pearl-white A6 S-line.

Not only did he fill up the tank, he asked me not to worry about mileage. He even spent another 15 minutes telling me about Audi-related issues (scoop: the first 2005 A6s are already in at the Halifax carport!)

Greenie said it eloquently a while back. We do not expect miracles from dealers. We just expect understanding, honesty and effort.

If there are dealers reading this forum, please take heed. For brand loyalty, this is a gesture I will not soon forget!

Mr. Ricco · 06-12-2004, 07:18 AM

greenie · 06-12-2004, 09:03 AM

Do you know how much Ive spent with British Airways? LOL This is a happy story with what I trust to be a happy ending. I hope that Halifax has more than a 2 car carport!!

greenie · 06-12-2004, 09:04 AM

greenie · 06-12-2004, 04:49 PM

GusTA · 06-12-2004, 04:55 PM

Toronto to London, Ontario, then beam the A8 to London, England. I wonder how many other Londons there are?

Paldi · 06-12-2004, 05:16 PM

greenie · 06-12-2004, 07:20 PM

Paldi · 06-12-2004, 08:59 PM

greenie · 06-13-2004, 10:05 AM

06-12-2004, 07:18 AM	#2
Mr. Ricco Member Garage is empty, add now Join Date: Oct 2003 Posts: 3,414	He didn't bring you a Lotte? :)

06-12-2004, 09:03 AM	#3
greenie AudiWorld Super User Garage is empty, add now Join Date: Jun 2003 Posts: 10,809	Gus, one can DRIVE from Toronto to London? Do you know how much Ive spent with British Airways? LOL This is a happy story with what I trust to be a happy ending. I hope that Halifax has more than a 2 car carport!! __________________ _________________________________ greenie - serial #6625

06-12-2004, 09:04 AM	#4
greenie AudiWorld Super User Garage is empty, add now Join Date: Jun 2003 Posts: 10,809	No, but they parked his car in the...........................! LOL __________________ _________________________________ greenie - serial #6625

06-12-2004, 04:49 PM	#5
greenie AudiWorld Super User Garage is empty, add now Join Date: Jun 2003 Posts: 10,809	Paldi, you didnt finish your thoughts! LOL __________________ _________________________________ greenie - serial #6625

06-12-2004, 04:55 PM	#6
GusTA New Member Garage is empty, add now Join Date: Apr 2003 Posts: 313	Yes!, One heck of a ride! Toronto to London, Ontario, then beam the A8 to London, England. I wonder how many other Londons there are?

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06-12-2004, 05:16 PM	#7
Paldi AudiWorld Super User Garage is empty, add now Join Date: Sep 2001 Posts: 7,508	GusTA is like supra intelligent, I think! Or full of hot air! :-)

06-12-2004, 07:20 PM	#8
greenie AudiWorld Super User Garage is empty, add now Join Date: Jun 2003 Posts: 10,809	Do I get to choose? LOL __________________ _________________________________ greenie - serial #6625

06-12-2004, 08:59 PM	#9
Paldi AudiWorld Super User Garage is empty, add now Join Date: Sep 2001 Posts: 7,508	I'll ask Dib and let you know... LOL

06-13-2004, 10:05 AM	#10
greenie AudiWorld Super User Garage is empty, add now Join Date: Jun 2003 Posts: 10,809	Well??? __________________ _________________________________ greenie - serial #6625

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