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A8 / S8 (D3 Platform) Discussion Discussion forum for the D3 Audi A8 produced from 2003-2010 and Audi S8 produced from 2006-2010

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Old 06-12-2004, 06:50 AM   #1
GusTA
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Default VIP treatment from Audi dealership! Are the times a-changing?

I had scheduled an appointment with Downtown Fine Cars in Toronto for Friday morning to have the minor problem of my auxiliary cooling system looked at. Unfortunately, a problem popped up, and I had another appointment 150 miles west of Toronto at the same time.

I called DFC, and the Audi Brand Specialist and Division Manager; Tommy had me e-mail a list of whatever problems I may have with the car. He arranged to meet with me at a gas station 20 miles north of Toronto on Thursday night. He was to give me a loaner, so I can go on straight to London. Unfortunately, I did not finish my clinic early, and could not get to the exchange point until 1. 30 am. Yet there was Tommy, with a brand new, pearl-white A6 S-line.

Not only did he fill up the tank, he asked me not to worry about mileage. He even spent another 15 minutes telling me about Audi-related issues (scoop: the first 2005 A6s are already in at the Halifax carport!)

Greenie said it eloquently a while back. We do not expect miracles from dealers. We just expect understanding, honesty and effort.

If there are dealers reading this forum, please take heed. For brand loyalty, this is a gesture I will not soon forget!
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Old 06-12-2004, 07:18 AM   #2
Mr. Ricco
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Default He didn't bring you a Lotte? :)

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Old 06-12-2004, 09:03 AM   #3
greenie
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Default Gus, one can DRIVE from Toronto to London?

Do you know how much Ive spent with British Airways? LOL This is a happy story with what I trust to be a happy ending. I hope that Halifax has more than a 2 car carport!!
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Old 06-12-2004, 09:04 AM   #4
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Default No, but they parked his car in the...........................! LOL

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Old 06-12-2004, 04:49 PM   #5
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Default Paldi, you didnt finish your thoughts! LOL

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Old 06-12-2004, 04:55 PM   #6
GusTA
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Default Yes!, One heck of a ride!

Toronto to London, Ontario, then beam the A8 to London, England. I wonder how many other Londons there are?
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Old 06-12-2004, 05:16 PM   #7
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Default GusTA is like supra intelligent, I think! Or full of hot air! :-)

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Old 06-12-2004, 07:20 PM   #8
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Default Do I get to choose? LOL

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Old 06-12-2004, 08:59 PM   #9
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Default I'll ask Dib and let you know... LOL

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Old 06-13-2004, 10:05 AM   #10
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Default Well???

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Old 06-13-2004, 10:05 AM
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