Fraud warning....DO NOT BUY FROM DRIVE WIRE .COM....

0cean · 07-10-2006, 01:01 AM

About two and a half months ago I ordered a set of Eibach Pro Springs for an A3. Given the fact that everything takes about 3 weeks to make it to me here in Germany, I waited one month before calling the company.

When I called the employee told me that they have not been shipped, then said that they are not even in stock, and will not be in stock for another month. WTF... They never even told me! I have been waiting like a dumb *** for a month because of these people. Grrrr......

I informed the guy of my extreme disappointment and requested my money back. The guy said he would do it that day. Well 3 days later and no money. I called them back and asked to speak to the manager, but of course he was not in. I called again and some guy who was not the manager tried saying they never charged my card. He was real quit when I said I had the bank statement in hand with the charge. Again he said we will credit your card.

This has been going on for over a month now. I have given all my information to an attorney, but I will have to sue them in small clam's court to get the money. I am planning to do this next time I am in the states.

Remember DO NOT BUY FROM DRIVE WIRE!!!!! EVER!!!!!

Ranting is complete.

If you would like to express your dissatisfaction with this company and how they screwed me over. Just press here and give them an email ..

crew219 · 07-10-2006, 02:25 AM

0cean · 07-10-2006, 03:29 AM

I have called them all the time, and every time the manager avoids my calls. I have left messages, but he wouldn't call me back or give me an email. They know they have my money, but they are not giving me a refund on purpose.

Personally I think they know I am out of country so they have the attitude of "what can he do about it? Just keep the money."

.:R2theT · 07-10-2006, 04:04 AM

decent vendor a bad rep. because of poor communication. Contest the charge on your CC or call the Better Business Bureau. Libel is just as serious as fraud in my book!

0cean · 07-10-2006, 04:18 AM

In this case they have committed it. I was deceived into thinking my order was on its way when they didn't even have the part. I have given them 40 days to credit my card or even respond in some way, but they have made absolutely no effort to resolve this issue. Instead they have turned there backs knowing they have my money.

How much more can i do? Now I have to sue them just to get my $250 back. Thats BS.

crew219 · 07-10-2006, 04:54 AM

them with.

On certain items, I have no hesitation ordering from them . . . . otherwise, there are plenty of places that will pricematch them.

Dave

yam · 07-10-2006, 08:28 AM

You will get an instant refund, and they will resolve the issue with the vendor. One of the many benefits of using a credit card. I have done this before with minimal effort (15 minute phone call). Thats it.

TT Karl · 07-10-2006, 08:36 AM

onuris · 07-10-2006, 10:06 AM

IMHO, a lawyer is an empty threat. You'd end up spending more in lawyer fees.

Just call your credit card company and request a chargeback, reason: vendor has not fulfilled your order in 60+ days and has refused further communication attempts. Your CC company will side with you on this one. If not, then cancel the card. You might also want to do this anyway, to prevent possible fraudulent charges in future. There's more than enough other CCs to choose from anyway.

Or is there a valid reason why your credit card company can't/won't do it?

0cean · 07-10-2006, 10:45 PM

Originally I contacted the bank that the debit card was drawn on for advice. The teller told me there was nothing they could do, and there is no way to dispute the charges.

Yesterday i received a call from a friend of mine at the bank and he told me to write down what happened and they will send in the paper work ASPA. Apparently the first teller I spoke to was new and gave me wrong information.

I'm just glade to get positive movement on this issue.

07-10-2006, 02:25 AM	#2
crew219 AudiWorld Super User Garage is empty, add now Join Date: May 2004 Posts: 4,920	Funny . . . I've bought from them many times and usually receive my order in 2-4 days __________________ tyranny and anarchy are never far apart

07-10-2006, 03:29 AM	#3
0cean AudiWorld Senior Member Garage is empty, add now Join Date: Jun 2005 Posts: 931	Man, I cant explain how much they have wasted my time and money. I have called them all the time, and every time the manager avoids my calls. I have left messages, but he wouldn't call me back or give me an email. They know they have my money, but they are not giving me a refund on purpose. Personally I think they know I am out of country so they have the attitude of "what can he do about it? Just keep the money." __________________ 2006 Audi A3 2.0t silver Sport package Convinance package Cold weather package Black leather seats Bose sound Eibach springs windows tinted Custom ipod adapter Location: San Diego C.A.

07-10-2006, 04:04 AM	#4
.:R2theT New Member Garage is empty, add now Join Date: Mar 2006 Posts: 260	Fraud is an awfully strong statement. I would hate for you to give an otherwise decent vendor a bad rep. because of poor communication. Contest the charge on your CC or call the Better Business Bureau. Libel is just as serious as fraud in my book! __________________ "Some of us are decent people who want to stay out of the emergency room, but still blast through neo-gridlock traffic in residential districts whenever we feel like it...For that we need fine Machinery." Dr. Hunter S. Thompson (1937-2005)

07-10-2006, 04:18 AM	#5
0cean AudiWorld Senior Member Garage is empty, add now Join Date: Jun 2005 Posts: 931	Your right, Fraud is a very strong statement, and i wouldent say it lightly. In this case they have committed it. I was deceived into thinking my order was on its way when they didn't even have the part. I have given them 40 days to credit my card or even respond in some way, but they have made absolutely no effort to resolve this issue. Instead they have turned there backs knowing they have my money. How much more can i do? Now I have to sue them just to get my $250 back. Thats BS. __________________ 2006 Audi A3 2.0t silver Sport package Convinance package Cold weather package Black leather seats Bose sound Eibach springs windows tinted Custom ipod adapter Location: San Diego C.A.

07-10-2006, 04:54 AM	#6
crew219 AudiWorld Super User Garage is empty, add now Join Date: May 2004 Posts: 4,920	Well on behalf of Ocean . . . drivewire.com has had problems and aren't always the best to resolve them with. On certain items, I have no hesitation ordering from them . . . . otherwise, there are plenty of places that will pricematch them. Dave __________________ tyranny and anarchy are never far apart

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07-10-2006, 08:28 AM	#7
yam AudiWorld Member Garage is empty, add now Join Date: Aug 2005 Posts: 541	Instead of getting an attorney, call your cc company up and dispute the charges. You will get an instant refund, and they will resolve the issue with the vendor. One of the many benefits of using a credit card. I have done this before with minimal effort (15 minute phone call). Thats it.

07-10-2006, 08:36 AM	#8
TT Karl Junior Member Garage is empty, add now Join Date: Jul 2000 Posts: 679	Huge 2nd. Easily solved. Sorry you had the hassle of waiting. __________________ 2006 A3 2.0T 6MT Ocean Blue Sport, Open Sky, Bluetooth, Convenience, bi-Xenon, XM

07-10-2006, 10:06 AM	#9
onuris AudiWorld Member Garage is empty, add now Join Date: May 2005 Posts: 338	x3. That's exactly why it's generally recommended to use a CC for internet purchases. IMHO, a lawyer is an empty threat. You'd end up spending more in lawyer fees. Just call your credit card company and request a chargeback, reason: vendor has not fulfilled your order in 60+ days and has refused further communication attempts. Your CC company will side with you on this one. If not, then cancel the card. You might also want to do this anyway, to prevent possible fraudulent charges in future. There's more than enough other CCs to choose from anyway. Or is there a valid reason why your credit card company can't/won't do it? __________________ New sig otw -------------- A3 phatbox install notes

07-10-2006, 10:45 PM	#10
0cean AudiWorld Senior Member Garage is empty, add now Join Date: Jun 2005 Posts: 931	That's what will end up happending. Originally I contacted the bank that the debit card was drawn on for advice. The teller told me there was nothing they could do, and there is no way to dispute the charges. Yesterday i received a call from a friend of mine at the bank and he told me to write down what happened and they will send in the paper work ASPA. Apparently the first teller I spoke to was new and gave me wrong information. I'm just glade to get positive movement on this issue. __________________ 2006 Audi A3 2.0t silver Sport package Convinance package Cold weather package Black leather seats Bose sound Eibach springs windows tinted Custom ipod adapter Location: San Diego C.A.

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