Joined The Club - Another Cracked Anthracite OZ SL
#1
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Join Date: Jan 2001
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Joined The Club - Another Cracked Anthracite OZ SL
<center><img src="http://pictureposter.audiworld.com/14346/crackedoz.jpg"></center><p>Found this yesterday after washing my car. I know they do not make these and are nearly impossible to find, but has anyone dealt with OZ about cracked wheels?
From whatI have found searching, it seems that a few people have had the set refunded. I have had them on my car for less than 2 years and have never bent the rim or repaired it.
What a way to start out the new year. : /
From whatI have found searching, it seems that a few people have had the set refunded. I have had them on my car for less than 2 years and have never bent the rim or repaired it.
What a way to start out the new year. : /
#2
OZ gave me a great deal on 4 new Silver SL's. It sounded like thtey were about to replace...
the other 3 Anthracites I had, until I told them that they had been bent and repaired. They didn't want them back after I told them that. Regardless, I felt they handled my situation well.
I've got 2 Anthracites, one bent, and another bent and repaired (rolls smooth). Someones meeting me this weekend to pick them up, but if it doesn't happen, I should be able to help you.
I've got 2 Anthracites, one bent, and another bent and repaired (rolls smooth). Someones meeting me this weekend to pick them up, but if it doesn't happen, I should be able to help you.
#4
Start by calling the vendor from whom you purchased the wheels...
If they're less than 2 years old, I'm pretty sure that they're still under warranty. Take some pics of the crack and overall wheel (to show that there is no curb damage) and send them to the vendor. Remind them that you're not going to be able to find a single replacement for the cracked wheel, and assertively push for a full warranty of the cracked set with either a <b>full</b> refund or <b>full</b> credit towards something else. That's what TireRack did for me, and I replaced my SLs with BBS CHs. Best of luck to you. They were great wheels until all of the cracks started appearing...
#7
I forgot to add that if the vendor isn't helpful, I'm pretty sure that O.Z. will take care of it.
Again, you'll have to push them for what you think is appropriate (full reimbursement, no pro rata crap), but I think one or two other people found O.Z. to be helpful in this situation.
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