TSWQ5

I have a 2013 Q5 with the B&O radio. Has anyone had a problem when tuning in an AM station and the volume is low the goes to normal and back low again? This has happened two or three times and Audi servie says they have not heard of it. They want to do a diagnostic test to see if there are any codes.

914Audi

A few thoughts:

1) does it happen only an AM stations? what about FM?
2) does it happen only on a certain AM Station, and not others? perhaps it is signal strength issue
3) does it happen only when moving? ie. it's good in one physical area, but not so good in another? maybe again related to signal strength
4) are there any types of interference resident in the area where the volume decrease occurs? ie. electrical wires, high tension cables, other electro-magnetic interference sources?
5) do you have the GALA speed sensitive volume enabled? try changing the setting to see if that addresses it....

Just ideas. I am neither an audio engineer, nor do I play one on TV.

jkballon

I have a 2014 Q5 and have the same issue on Satellite XM

Drfe99

I have had this problem a number of times and only on an AM station. I listen to it for traffic and weather. It's quite annoying when it happens as the sound fades in and out. I haven't talked to the dealer yet but obviously a problem.

Q5 Bob

I have a 2013 w/B&O and haven't experienced this issue. I listen to AM radio fairly regularly for traffic, news, ballgames etc. As mentioned, maybe it's a signal strength issue. I live in the Chicago area and the FM stations I listen to are local.

AM reception is spotty in the city with the tall buildings and more consistent in the suburban areas.

Drfe99

I don't believe it to be a reception problems. I live in Toronto and this signal strength is excellent. The problem is interment as resolves itself when I turn the car off and let it sit for a few minutes.

DennisMitchell

Try to notice if the AM station is broadcasting in HD. The range for HD radio is less than analog radio. As it switched between modes the sound will change, including the volume. That is my experience in my 2011 A4. Haven't noticed it yet in my new 2014 Q5.

smacar01

I have the same problem with the volume modulating, regardless of speed or any other ambient noises. I don't believe it is dependent on HD channels, but I haven't checked.

I went through all the features and settings and I don't see any speed dependent volume adjustment settings.

Any ideas?

JaXeN

I'm in Toronto as well and have not noticed this problem.
Which station is it? 680news? - Definitely no problem with that one.

If it's a different station, let me know and I'll try it out.

koobah

The issue you guys are having might be caused by GALA noise compensation. Try disabling GALA in your MMI sound settings.