Q5 Microphone issues
#1
Q5 Microphone issues
Just pruchased 2014 Q5 Premium Plus with MMI. The Sound quality on in comming Bluetooth calls are fine, however out going is really bad, the sound is scratchy and breaking up, almost impossible to carry on a conversation. Brought it back to the dealer this morning and they acknowledged having issues with out going Bluetooth sound. They are ordering parts to fix. We keep all posted.
#4
Just go it back today and there is no difference even after replacing the microphone. The A6 loaner had great quality, however when I picked up my Q5 today and talked to the same people using the same cell phone they said the quality was awful and sounded like I was in a tunnel. Called Audi service right away to schedule another service for Monday, they say it sounded fine, maybe I am just use to my old Lexus. Will post the outcome of the next service.
#5
AudiWorld Member
Just go it back today and there is no difference even after replacing the microphone. The A6 loaner had great quality, however when I picked up my Q5 today and talked to the same people using the same cell phone they said the quality was awful and sounded like I was in a tunnel. Called Audi service right away to schedule another service for Monday, they say it sounded fine, maybe I am just use to my old Lexus. Will post the outcome of the next service.
#6
Voice is clear there is a background noise like when you hold a seashell to your ear. I don't have it with my Lincoln MKS, possibly because the interior area is smaller, although it also has the panoramic glass roof. I guess I will just have to live with it. Thanks for all reply's.
#7
Just pruchased 2014 Q5 Premium Plus with MMI. The Sound quality on in comming Bluetooth calls are fine, however out going is really bad, the sound is scratchy and breaking up, almost impossible to carry on a conversation. Brought it back to the dealer this morning and they acknowledged having issues with out going Bluetooth sound. They are ordering parts to fix. We keep all posted.
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#8
Seems my microphone issues are intermittent. This weekend I couldn't use the voice commands because (I assume) the noise from the microphone was drowning everything else out. But it worked fine on Monday.
anyone else had this problem?
anyone else had this problem?
#9
Sounds like you had the same problem as I did. Dealer changed the microphone, it got some what better, stills sounds like holding a sea shell to your ear.
#10
AudiWorld Senior Member
Join Date: Sep 2012
Location: Pflugerville, TX
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Odd, my wife said that the Q5 sounded great, unlike my old Odyssey. Hopefully eventually they can figure out what the specific issue is for those of you with the problem.