paulroad

Hello Paul :

I'm sorry that you are not happy with the performance of the Falken 912's . As a Falken dealer , we want you to be
happy with your purchase. If you wish to re-purchase the 512's , I will offer you a full refund on the 912's .It must
be within 30 days . You would have to pay the shipping back to us , but I will give you your money back on the 912's .
If you wish to do this , let me know and I will give you the return address and authoriztion number.

Lynn Decker
Customer Care Agent
Discount Tire Direct
++++++++++++++++++++++++++++

I replied with thanks and asked to wait a few days perhaps I'll hear directly from Falken. With $45.00 in shipping and $100.00 for Road Force Balance, perhaps Falken will also contribute.

More to come.

skideeppow

wow that is some great customer service

SKIroad'r

that is great, Discount tire impressed me their customer service on other issues.

Bruce M

Wow, impressive. Nice to see some companies still give a damn about service

biggsie

...I ended up having a local shop special order these for me to keep the business in the neighborhood so I'm not sure I have much recourse with them.

Paulroad - You mentioned that the 912's aren't mud and snow rated but I just saw a "M+S" logo on the side. Mud and snow, no?

paulroad

the 512 saus Mud and Snow, the 912 does not. This would make sense given that most us us think they are awful in the snow.

Tinpusher

...I thought that stood for mud and snow. Am I mistaken?

paulroad

I'll look at mine this evening.

Then again, perhaps they were made by Murray and Seymour.

PWDRSKR

I say interesting because just last week I was up in Tahoe and had a near miss when I almost skidded into an intersection. Also got stuck in the driveway. Didn't think much about it until I saw these two threads.

Just ordered some Eagle F1 all seasons this morning to replace the Falkens.... Don't know what I will do with the Falkens now though. Only a couple thousand miles on them.

btruby

What size are they?