2012 Audi Backup Camera announcement
#101
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Location: DFW, TX
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#102
#103
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#104
#105
She was short and abrassive, was condescending and made me feel like I was asking for something for nothing...I was shocked! I told her I didn't appreciate the tone of her voice and she acted like she couldn't care less. She said she would get back to me on Monday but not to expect Audi to do anything. She also said AoA did not give Ashaudi free Audi Care, that the dealer must have made that decision. I told her I thought she was mistaken and she implied I was the one who was wrong, not her.
I must say this whole experience has soured me on Audi. Between the out of date maps and the backup camera issue, I'm regretting giving them my business. If I didn't place a factory order and if the dealership wasn't holding my $1000.00 deposit I would cancel. Oh and by the way, my salesman at the last minute added on over $400 worth of fees (advertising and dealer prep) that I have him in an email saying I would not be charged. He now says it is included in every invoice in the NY tri-state area and take it or leave it.
I'm so sick of this whole process. I have no car, waited four months to get this one and feel like I'm being screwed at the last minute. I already hate Audi and I don't even have the car, supposed to pick it up this Saturday. Usually I'd be very excited, now I just want to punch someone in the face. This sucks.
#106
I actually spoke with Ashaudi's AoA rep Melissa who was indeed very kind. She told me I'd be contacted by a woman named Heather in a day or two. Today I heard from Heather and she was NOT very kind at all.
She was short and abrassive, was condescending and made me feel like I was asking for something for nothing...I was shocked! I told her I didn't appreciate the tone of her voice and she acted like she couldn't care less. She said she would get back to me on Monday but not to expect Audi to do anything. She also said AoA did not give Ashaudi free Audi Care, that the dealer must have made that decision. I told her I thought she was mistaken and she implied I was the one who was wrong, not her.
I must say this whole experience has soured me on Audi. Between the out of date maps and the backup camera issue, I'm regretting giving them my business. If I didn't place a factory order and if the dealership wasn't holding my $1000.00 deposit I would cancel. Oh and by the way, my salesman at the last minute added on over $400 worth of fees (advertising and dealer prep) that I have him in an email saying I would not be charged. He now says it is included in every invoice in the NY tri-state area and take it or leave it.
I'm so sick of this whole process. I have no car, waited four months to get this one and feel like I'm being screwed at the last minute. I already hate Audi and I don't even have the car, supposed to pick it up this Saturday. Usually I'd be very excited, now I just want to punch someone in the face. This sucks.
She was short and abrassive, was condescending and made me feel like I was asking for something for nothing...I was shocked! I told her I didn't appreciate the tone of her voice and she acted like she couldn't care less. She said she would get back to me on Monday but not to expect Audi to do anything. She also said AoA did not give Ashaudi free Audi Care, that the dealer must have made that decision. I told her I thought she was mistaken and she implied I was the one who was wrong, not her.
I must say this whole experience has soured me on Audi. Between the out of date maps and the backup camera issue, I'm regretting giving them my business. If I didn't place a factory order and if the dealership wasn't holding my $1000.00 deposit I would cancel. Oh and by the way, my salesman at the last minute added on over $400 worth of fees (advertising and dealer prep) that I have him in an email saying I would not be charged. He now says it is included in every invoice in the NY tri-state area and take it or leave it.
I'm so sick of this whole process. I have no car, waited four months to get this one and feel like I'm being screwed at the last minute. I already hate Audi and I don't even have the car, supposed to pick it up this Saturday. Usually I'd be very excited, now I just want to punch someone in the face. This sucks.
#107
AudiWorld Member
I must say this whole experience has soured me on Audi. Between the out of date maps and the backup camera issue, I'm regretting giving them my business. If I didn't place a factory order and if the dealership wasn't holding my $1000.00 deposit I would cancel. Oh and by the way, my salesman at the last minute added on over $400 worth of fees (advertising and dealer prep) that I have him in an email saying I would not be charged. He now says it is included in every invoice in the NY tri-state area and take it or leave it.
I'm so sick of this whole process. I have no car, waited four months to get this one and feel like I'm being screwed at the last minute. I already hate Audi and I don't even have the car, supposed to pick it up this Saturday. Usually I'd be very excited, now I just want to punch someone in the face. This sucks.
I'm so sick of this whole process. I have no car, waited four months to get this one and feel like I'm being screwed at the last minute. I already hate Audi and I don't even have the car, supposed to pick it up this Saturday. Usually I'd be very excited, now I just want to punch someone in the face. This sucks.
IMHO, if I am harboring all of the above about any product and/or its mfg/supplier, I'd not hesistate to cancel my order. And btw, that deposit IS indeed refundable. Go for it! Don't get me wrong tridentnyc, I might have felt likewise if I were treated by both Audi and the dealer the way you described. Take it easy buddy - do whatever makes you feel better. Good luck.
#108
Hi, would you mind to confirm again this is true? which dealership you went to? My someone said this was an internet rumor.
obviously, someone else also was turned down and not happy at all.
obviously, someone else also was turned down and not happy at all.
#109
AudiWorld Member
Perhaps everyone who is up in arms about this would be better off contacting Japan and its government saying, "Your inability to instantaneously repair yourself after such a broad sweeping natural disaster is F'ing me over, I'd like to be compensated!" After reading some of these posts I feel ashamed to be an American.
Last edited by UrbanExtant; 08-13-2011 at 09:39 AM.
#110
Audiworld Junior Member
Join Date: Apr 2011
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Also- Trident, in all honesty I don't know if AoA was the one to make the decision about the audi care or my dealership's sales manager. All they told me was that they had received and email from AoA and I was getting Audi care. It may very well be dealership dependent on that decision. I was questioned on the navigation issue, also told that this was an internet rumor about not being updated (by AOA). However, my sales rep told me that the Q5 does need an update.
in reference to pics below:
The first picture shows the camera attached to the back hatch.
The second picture displays what the system does in R.
Last edited by ashaudi12; 08-13-2011 at 09:57 AM.