The Q7 is great!!! Just one niggle the Audi Side Assist - System Fault

merc_320 · 03-18-2007, 04:13 AM

Took the fuse out, and it made no difference. Dealer will be looking at it on Tuesday. Great feature whilst it worked.

Anyone else with this?

mksap11 · 03-18-2007, 04:22 AM

It was replaced at dealer without incident and we've been problem free since (~3 months). Your dealer will likely have to order the part, so plan on making 2 trips. For us, the part only took ~2 days to arrive and our dealer provided me with a free loaner both times - an A4 and a Merc C-class.

merc_320 · 03-18-2007, 04:45 AM

Any ideas on how it happened. Is it because of Radar Jammers or something?

mksap11 · 03-18-2007, 05:04 AM

so they have to take it off to access the CPU. Once they put everything back together, they will also recalibrate the Side Assist system. In my case, the CPU simply failed. I had scanned the car with my VAG-COM and came up with this error code:

VAG-COM Version: Release 607.3-UD
Control Module Part Number: 4L0 910 566 A
Component and/or version: J0769_SWA_MasterH06 0060
Software Coding: 0000001
work Shop Code: WSC 31414
Additional Info: 4L0910568A J0770_SWA_Slave_H05 0060
Additional Info: Geraet 00001
1 Fault Found:
16365 - Control Module - Electrical Error; CPU 2
014 - Defective
Freeze Frame:
Fault Status: 01101110
Fault Priority: 3
Fault Frequency: 1
Reset Counter: 7
Mileage: 216 km
Time: 16:7:20

merc_320 · 03-18-2007, 05:13 AM

I know the radars were in the bumper but thought it might be located somewhere easily accessable.

mksap11 · 03-18-2007, 05:25 AM

but time consuming. A lot of parts have to come off to get to the SA modules, but they're mostly all body pieces. My dealer really did a great job with it, though, the recalibration of the SA when the bumper is removed is one reason why I'll probably never install a hitch on my Q.

merc_320 · 03-18-2007, 06:19 AM

Did they do the calibration right? Do all the dealers have the equipment to do it? As only the Q7 has the feature and is relativly new. Worried they may not bother.

mksap11 · 03-18-2007, 06:24 AM

than my driving habits, but that's really more of a problem with my driving style ;-) In all honesty, I hadn't driven the car enough before it failed to be able to tell you if the behavior changed from before. It works, and works well (except during a heavy snow storm where snow piles up on the bumper), so I can't complain.

AvantMore · 03-18-2007, 11:08 AM

My SA failed during a big sleet storm about 2 weeks ago and I thought that might have had something to do with it. I've been trying to figure out if it could be reset somehow. I was about to post a message asking for advice. Oh well...

Bummer, off to the dealer this week...

mksap11 · 03-18-2007, 11:44 AM

cause it to disable itself temporarily. if you push button adjacent to the memory seat buttons to reactivate it but still get the "Side Assist System Fault" in the DIS, you probably have the same problem that we do.

03-18-2007, 04:13 AM	#1
merc_320 Audiworld Junior Member Account #: 117404 Join Date: Nov 2006 Posts: 168	The Q7 is great!!! Just one niggle the Audi Side Assist - System Fault Took the fuse out, and it made no difference. Dealer will be looking at it on Tuesday. Great feature whilst it worked. Anyone else with this?

03-18-2007, 04:22 AM	#2
mksap11 AudiWorld Senior Member Account #: 88341 Join Date: Feb 2005 Location: Boston Posts: 1,941	Mine failed within the first 150 miles. One of the CPUs had failed... It was replaced at dealer without incident and we've been problem free since (~3 months). Your dealer will likely have to order the part, so plan on making 2 trips. For us, the part only took ~2 days to arrive and our dealer provided me with a free loaner both times - an A4 and a Merc C-class.

03-18-2007, 04:45 AM	#3
merc_320 Audiworld Junior Member Account #: 117404 Join Date: Nov 2006 Posts: 168	Cheers for that. Mine went at 300. Where is the CPU? Any ideas on how it happened. Is it because of Radar Jammers or something?

03-18-2007, 05:04 AM	#4
mksap11 AudiWorld Senior Member Account #: 88341 Join Date: Feb 2005 Location: Boston Posts: 1,941	The CPU is located behind the rear bumper cover.. so they have to take it off to access the CPU. Once they put everything back together, they will also recalibrate the Side Assist system. In my case, the CPU simply failed. I had scanned the car with my VAG-COM and came up with this error code: VAG-COM Version: Release 607.3-UD Control Module Part Number: 4L0 910 566 A Component and/or version: J0769_SWA_MasterH06 0060 Software Coding: 0000001 work Shop Code: WSC 31414 Additional Info: 4L0910568A J0770_SWA_Slave_H05 0060 Additional Info: Geraet 00001 1 Fault Found: 16365 - Control Module - Electrical Error; CPU 2 014 - Defective Freeze Frame: Fault Status: 01101110 Fault Priority: 3 Fault Frequency: 1 Reset Counter: 7 Mileage: 216 km Time: 16:7:20

03-18-2007, 05:13 AM	#5
merc_320 Audiworld Junior Member Account #: 117404 Join Date: Nov 2006 Posts: 168	Oh man! didn't think my car would be taken apart so soon. I know the radars were in the bumper but thought it might be located somewhere easily accessable.

03-18-2007, 05:25 AM	#6
mksap11 AudiWorld Senior Member Account #: 88341 Join Date: Feb 2005 Location: Boston Posts: 1,941	I know what you mean! The good news is that the bumper removal is fairly straightforward but time consuming. A lot of parts have to come off to get to the SA modules, but they're mostly all body pieces. My dealer really did a great job with it, though, the recalibration of the SA when the bumper is removed is one reason why I'll probably never install a hitch on my Q.

03-18-2007, 06:19 AM	#7
merc_320 Audiworld Junior Member Account #: 117404 Join Date: Nov 2006 Posts: 168	Just looked at ELSA & the removal is straightforward (1 Page) but the Calibration isn't (10 Pag Did they do the calibration right? Do all the dealers have the equipment to do it? As only the Q7 has the feature and is relativly new. Worried they may not bother.

03-18-2007, 06:24 AM	#8
mksap11 AudiWorld Senior Member Account #: 88341 Join Date: Feb 2005 Location: Boston Posts: 1,941	Yes, it seems like they calibrated it correctly. if anything, the system is a bit more conservative than my driving habits, but that's really more of a problem with my driving style ;-) In all honesty, I hadn't driven the car enough before it failed to be able to tell you if the behavior changed from before. It works, and works well (except during a heavy snow storm where snow piles up on the bumper), so I can't complain.

03-18-2007, 11:08 AM	#9
AvantMore AudiWorld Member Account #: 120536 Join Date: Feb 2007 Posts: 187	Mine's out too. Wonder how prevelant this problem is. My SA failed during a big sleet storm about 2 weeks ago and I thought that might have had something to do with it. I've been trying to figure out if it could be reset somehow. I was about to post a message asking for advice. Oh well... Bummer, off to the dealer this week... __________________ Current: 2008 A6 Avant - debadged Daytona Grey/S-Line, Enhanced Premium Pkg, Technology, AMI Ordered 10/15/09: 2010 A4 Avant Brilliant Black/S-Line, Prestige w/Side Assist Out to pasture: 2007 Q7 3.6 Premium 2005 A4 Avant 3.0 2001 A4 Avant 2.8, mt

03-18-2007, 11:44 AM	#10
mksap11 AudiWorld Senior Member Account #: 88341 Join Date: Feb 2005 Location: Boston Posts: 1,941	Is it still not working? Snow/sleet/etc collecting on the back of the truck will cause it to disable itself temporarily. if you push button adjacent to the memory seat buttons to reactivate it but still get the "Side Assist System Fault" in the DIS, you probably have the same problem that we do.

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