A bit disappointed with Tire Rack - Page 2

MylesPH1 · 05-23-2008, 05:02 PM

Right before I sold my '05.5 A4, I replaced the tires, VERY worn Dunlop Sport Maxx, with BF Goodrich G-Force sport, in the same 235/45-17 size. It wasn't until after I mounted them that I noticed that the BFG's had no rim protector, and the wheel looked VERY vulnerable - exactly like yours in the picture.
I didn't get mine from Tire Rack, I just got them locally. I've used Tire Rack happily for years, but I think they, of all companies, should be diligent about noting whether a tire has a rim protector bead or not. The difference in how the sidewall sits would be a deciding factor for me in a purchase.

EGainer · 05-23-2008, 11:22 PM

compared to pirelli p6, better or worse?

tubi · 05-23-2008, 11:36 PM

If so, I would do a dispute on the transaction.

jazznuts699 · 05-26-2008, 09:43 AM

post images like this <img src=" ">

B7Quattro Pete · 05-27-2008, 07:04 AM

they (ZE-912) are much better then the Hankooks I had recently and on par with the Mich Pilot Sports I had years ago. Read some reviews on them for more info. I paid $95/tire for 235/40-18's last year but I think they've gone up a little. You can also try Vulcantire.com.

Paul3.2A4avant · 05-27-2008, 07:57 AM

I have bought tires from Tire Rack for about 15 years with no problems until last fall. I purchased Dunlop M3 winter tires with a packaged Sport Edition wheel. Had vibration problems immediately. Tire Rack "forgot" to provide centering rings which helped at first, but vibration returned. Turned out the wheels had v-shaped bolt holes and of course the OE bolts have a rounded contact point. Despite the correct bolt torque, the bolts were vibrating loose. Plus, I luckily noticed that the OE lug wrench did not fit in the wheel bolt holes so I had to carry a 17mm socket wrench with me in case of a flat. So now Tire Rack concedes that the wheels are not compatible with an A4 after all, but they are out of other compatible wheels at this point. They agreed to take back the wheels but the tires were not returnable. So now I had to keep the tires and had to pay for the removal from the wheels. Luckily I found a nice set of winter wheels from Ronal.

s4wood · 05-27-2008, 10:12 AM

I only deal with Gary. (I use to deal with Luke and Eddie..but Eddie is a cop now..and doesnt work at Tirerack any longer)

Nothing you can do now..but I would deal with someone who knows your car better next time. And yes, I think you should work with Tirerack again.

Are those your stock rims with the new tires?

2005a4 · 06-04-2008, 02:52 PM

Sorry for the delay but I've been gone for awhile.
Yes, I delt with Gary.

2005a4 · 06-04-2008, 02:54 PM

Thanx for finding the pix. I've been gone for awhile and didn't have a chance to respond

2005a4 · 06-04-2008, 03:00 PM

How do you figure? If your buying a product site unseen and are relying on the info posted on thier web site specifically tailored to your vehicle and talk to a supposed tire fitment expert then this should be addressed. Now I have to live with this. Then when you call to complain you get nothing.

05-23-2008, 05:02 PM	#11
MylesPH1 Senior Member Account #: 44476 Join Date: Oct 2002 Posts: 589	I had the same problem, though not with Tire Rack.. Right before I sold my '05.5 A4, I replaced the tires, VERY worn Dunlop Sport Maxx, with BF Goodrich G-Force sport, in the same 235/45-17 size. It wasn't until after I mounted them that I noticed that the BFG's had no rim protector, and the wheel looked VERY vulnerable - exactly like yours in the picture. I didn't get mine from Tire Rack, I just got them locally. I've used Tire Rack happily for years, but I think they, of all companies, should be diligent about noting whether a tire has a rim protector bead or not. The difference in how the sidewall sits would be a deciding factor for me in a purchase.

05-23-2008, 11:22 PM	#12
EGainer AudiWorld Super User Account #: 59163 Join Date: Jul 2003 Location: NC Posts: 19,566	how do these tires perform? compared to pirelli p6, better or worse? __________________

05-23-2008, 11:36 PM	#13
tubi AudiWorld Super User Account #: 140223 Join Date: Dec 2007 Posts: 2,091	Did you buy them on credit card? If so, I would do a dispute on the transaction.

05-26-2008, 09:43 AM	#14
jazznuts699 AudiWorld Senior Member Account #: 114636 Join Date: Sep 2006 Posts: 1,274	here are you pix :) -- i agree with you i'd be a little ticked off... no more tire rack purchases... post images like this <img src=" "> __________________ 2006 A6 4.2 (non s-line)-- loaded: cold/premium/tech/NAV pkgs S-6 conversion f+r+997 quad tips Votex 3-piece rear spoiler TSW Vortex 32mm offset 19x8, 255/35/19 General Exclaim UHP HR rear sway bar, KWv3 coilovers 20% tint rear 5 windows Side marker delete mod + remove side marker bulbs S6 CONVERSION PARTS LIST

05-27-2008, 07:04 AM	#15
B7Quattro Pete Junior Member Account #: 45534 Join Date: Nov 2002 Location: Hunt Valley, MD Posts: 4,483	Never had P6's.... they (ZE-912) are much better then the Hankooks I had recently and on par with the Mich Pilot Sports I had years ago. Read some reviews on them for more info. I paid $95/tire for 235/40-18's last year but I think they've gone up a little. You can also try Vulcantire.com. __________________ Current Vehicles: '05.5 A4Q Avant 2.0T '91 Yam FZR-1000 Past: '97 A8Q 4.2 '96 A6Q 2.8 '95 Mitsu Diamante LS '95 Ford Probe GT '92 Kaw ZX-6 '87 Acura Integra LS '80 Toy Corolla SR5 '80 Triumph TR7

05-27-2008, 07:57 AM	#16
Paul3.2A4avant AudiWorld Senior Member Account #: 18812 Join Date: Apr 2001 Posts: 1,024	I had issues with Tire Rack over a winter wheel/tire set up. I have bought tires from Tire Rack for about 15 years with no problems until last fall. I purchased Dunlop M3 winter tires with a packaged Sport Edition wheel. Had vibration problems immediately. Tire Rack "forgot" to provide centering rings which helped at first, but vibration returned. Turned out the wheels had v-shaped bolt holes and of course the OE bolts have a rounded contact point. Despite the correct bolt torque, the bolts were vibrating loose. Plus, I luckily noticed that the OE lug wrench did not fit in the wheel bolt holes so I had to carry a 17mm socket wrench with me in case of a flat. So now Tire Rack concedes that the wheels are not compatible with an A4 after all, but they are out of other compatible wheels at this point. They agreed to take back the wheels but the tires were not returnable. So now I had to keep the tires and had to pay for the removal from the wheels. Luckily I found a nice set of winter wheels from Ronal.

05-27-2008, 10:12 AM	#17
s4wood Member Account #: 665 Join Date: Mar 2000 Posts: 26,591	Who did you deal with at Tire Rack...Gary? I only deal with Gary. (I use to deal with Luke and Eddie..but Eddie is a cop now..and doesnt work at Tirerack any longer) Nothing you can do now..but I would deal with someone who knows your car better next time. And yes, I think you should work with Tirerack again. Are those your stock rims with the new tires? __________________ Steve S RIP O.W.Kenobi current cars: 07 BMW 335i Sedan - Morr Alloy VS7 forged wheels/Goodyear F1-D3/Bilstein PSS9 coilovers/Ultimate Racing catback/Alcon 4pot 365mm brake kit 90 Mazda Miata - commuter car previous Audis (in reverse order): 05 A4 1.8TQM - Dolphin Gray (Audiworld Project Car) 01 S4 - Laser Red 99 A4 1.8TQM - Aluminum Silver 00 A4 1.8TQM - Volcano Black 01 S4 Avant - Laser Red 83 4000E - Beige Metallic 00 S4 - Nogaro Blue 97 A4 2.8QM - Laser Red

06-04-2008, 02:52 PM	#18
2005a4 New Member Account #: 111093 Join Date: Jul 2006 Posts: 23	Re: Who did you deal with at Tire Rack...Gary? Sorry for the delay but I've been gone for awhile. Yes, I delt with Gary.

06-04-2008, 02:54 PM	#19
2005a4 New Member Account #: 111093 Join Date: Jul 2006 Posts: 23	Re: here are you pix :) -- i agree with you i'd be a little ticked off... no more tire rack purchase Thanx for finding the pix. I've been gone for awhile and didn't have a chance to respond

06-04-2008, 03:00 PM	#20
2005a4 New Member Account #: 111093 Join Date: Jul 2006 Posts: 23	Re: agree. tire rack is not to blame in the scenario. How do you figure? If your buying a product site unseen and are relying on the info posted on thier web site specifically tailored to your vehicle and talk to a supposed tire fitment expert then this should be addressed. Now I have to live with this. Then when you call to complain you get nothing.

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