Schmitt's Garage - Buffalo

701 · 10-15-2003, 07:04 AM

It has been a while since I have posted, but I figured this required me to come back. I have had many issues with John Holtz Audi (Rochester). It finally came to a head when John Holtz(Owner) himself couldn't even be bothered to help. A couple calls to AoA and I am done with them.

So I went to the next closest dealer which is Schmitt's Garage in Buffalo. Let me say the service is 100% different. They were nice, and quick and even called me to tell me my car was done. All by early afternoon. I had to actually question the guy about all the work I had done because I couldn't believe that they had completed it in such a short time. Sure enough in about 6hrs they managed to fix my drivers mirror, 40k service, test my boost/vacuum leak, replace some light bulbs and clean it. I was simply amazed. I know this might sound like standard service to most of you on this list. But when you have been dealing with A**holes like Holtz for 3yrs this all comes as a shock. Anyways, I am very pleased and will definatly be returing.

Also got to look at the new A8L, mmmm pretty car.

701 · 10-15-2003, 07:08 AM

My temp needle is ever so slightly wrong. Like 3/4 of a notch. They said I need entire new cluster, and were even offering to overnight it.

In comparison, I had Holtz order 2 plastic gromets to cover the cell phone holder holes when I bought the car. They said 3 weeks cause they didn't like shipping such small parts. 6 weeks later I final ordered them from Clair Parts.

christopherjs · 10-15-2003, 07:30 AM

Horch it · 10-15-2003, 07:32 AM

axel · 10-15-2003, 08:11 AM

A car at Lou Holtz, John's brother ,service was just as bad back then. I would ride a horse first before I would ever buy a another car from them. Once you drove away they acted like they never knew you.

alfabutt · 10-15-2003, 08:55 AM

701 · 10-16-2003, 06:00 AM

christopherjs · 10-16-2003, 07:25 AM

Horch it · 10-16-2003, 09:59 AM

10-15-2003, 07:04 AM	#1
701 New Member Account #: 53587 Join Date: Mar 2003 Posts: 62	Schmitt's Garage - Buffalo It has been a while since I have posted, but I figured this required me to come back. I have had many issues with John Holtz Audi (Rochester). It finally came to a head when John Holtz(Owner) himself couldn't even be bothered to help. A couple calls to AoA and I am done with them. So I went to the next closest dealer which is Schmitt's Garage in Buffalo. Let me say the service is 100% different. They were nice, and quick and even called me to tell me my car was done. All by early afternoon. I had to actually question the guy about all the work I had done because I couldn't believe that they had completed it in such a short time. Sure enough in about 6hrs they managed to fix my drivers mirror, 40k service, test my boost/vacuum leak, replace some light bulbs and clean it. I was simply amazed. I know this might sound like standard service to most of you on this list. But when you have been dealing with A**holes like Holtz for 3yrs this all comes as a shock. Anyways, I am very pleased and will definatly be returing. Also got to look at the new A8L, mmmm pretty car.

10-15-2003, 07:08 AM	#2
701 New Member Account #: 53587 Join Date: Mar 2003 Posts: 62	One more thing... My temp needle is ever so slightly wrong. Like 3/4 of a notch. They said I need entire new cluster, and were even offering to overnight it. In comparison, I had Holtz order 2 plastic gromets to cover the cell phone holder holes when I bought the car. They said 3 weeks cause they didn't like shipping such small parts. 6 weeks later I final ordered them from Clair Parts.

10-15-2003, 07:30 AM	#3
christopherjs Member Account #: 5297 Join Date: May 2000 Posts: 3,210	No.. I'd say what you described about Holtz is "standard service" for most of us. __________________ Milltek Non-Res - DieselGeek Race SS - V1 - XM SkyFi - AA Sphere-R-2 Euro Mirrors - Smoked/LED Sides - Becart Rear Frame - Blue Door LEDs Winter Mode: 16" Dunlop WinterSport M2 / Sport Edition Fox 2 Newest mod: Custom screwdriver-drilled-out door locks from the Jersey Gardens Mall

10-15-2003, 07:32 AM	#4
Horch it Member Account #: 8309 Join Date: Jul 2000 Posts: 6,504	I am still searching for dealer nirvana in SoCal __________________ "Truth In 24" airs nationally on ESPN Friday March 20 8:00 EST blueflame ~ press ~ ...aka: ColTTrane Freikorps - Right wing armed bands that roamed the streets of Germany in the 20's, forming the roots of the SA and AWOT ...only TT with ABT

10-15-2003, 08:11 AM	#5
axel AudiWorld Senior Member Account #: 5808 Join Date: May 2000 Posts: 2,893	When I lived in Rochester in the early 80s I bought A car at Lou Holtz, John's brother ,service was just as bad back then. I would ride a horse first before I would ever buy a another car from them. Once you drove away they acted like they never knew you. __________________

10-15-2003, 08:55 AM	#6
alfabutt Junior Member Account #: 14343 Join Date: Jan 2001 Posts: 561	Hoehn Audi in Carlsbad __________________ 2000 A6 4.2 purchased 6-11-2003.Eibach, Konis. 18's coming. 2004 Evo - this car is nuts! 1969 Alfa Romeo GTA jr, Autodelta prepared,twin plug,sliding block, knuckle risers, factory cold air box, 7"x14" Campy's. 21k miles!

10-16-2003, 06:00 AM	#7
701 New Member Account #: 53587 Join Date: Mar 2003 Posts: 62	That sucks. It doesn't have to be this way.

10-16-2003, 07:25 AM	#8
christopherjs Member Account #: 5297 Join Date: May 2000 Posts: 3,210	You're telling me ;-) __________________ Milltek Non-Res - DieselGeek Race SS - V1 - XM SkyFi - AA Sphere-R-2 Euro Mirrors - Smoked/LED Sides - Becart Rear Frame - Blue Door LEDs Winter Mode: 16" Dunlop WinterSport M2 / Sport Edition Fox 2 Newest mod: Custom screwdriver-drilled-out door locks from the Jersey Gardens Mall

10-16-2003, 09:59 AM	#9
Horch it Member Account #: 8309 Join Date: Jul 2000 Posts: 6,504	that'll be a drive from O.C......I'LL DO IT __________________ "Truth In 24" airs nationally on ESPN Friday March 20 8:00 EST blueflame ~ press ~ ...aka: ColTTrane Freikorps - Right wing armed bands that roamed the streets of Germany in the 20's, forming the roots of the SA and AWOT ...only TT with ABT

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