Scheduled my 1st 10000 mile service for my 02 225QC, dealer says that...

TTBrian · 08-01-2002, 06:12 AM

Dealer says that tire rotation is not included. Also that the TT does not use a synthetic oil, just regular oil. I know when I bought the car from this dealer, my salesman told me the only thing I pay for is tires, nothing else. Is my dealer just wrong or am I wrong? Thanks!

Brian

TToro 3.2 · 08-01-2002, 06:21 AM

is it a single dealership or multiple brands? the one we have in austin sucks but they just got the dealership takenb away because of bad service & I the new company also sells porsche so they know how to care for the customer properly.

seaTTym · 08-01-2002, 06:41 AM

synthetic.

Take along a six pack of your choice and ask them to use your provided oil.

Tire rotation was provided for the '01 models only at the first 5K service, but they may have discontinued that as they did with the 5K service on the '02 models.

SparTTan · 08-01-2002, 06:42 AM

JazziTT · 08-01-2002, 06:43 AM

Synthetic oil is also not included. Just buy your own and ask them to use it instead of the dino juice. Many here use Mobile 1 5W-30.

TTRay · 08-01-2002, 07:18 AM

As far as oil, I was charged $9/qt. for Mobil One in my first oil change by the dealer.
After giving my service rep a bad rating for that service experience, he has now agreed to allow me to supply my own oil. I just put it on the front seat and they use it.

JazziTT · 08-01-2002, 08:25 AM

I'll not make that mistake again.

RTinNYC(again) · 08-01-2002, 08:55 AM

I just scheduled a 15k for this Sat. - it'll be $52.95. Not bad IMO.

TTRay · 08-01-2002, 11:52 AM

TTRay · 08-01-2002, 11:54 AM

My most recent one (20k) cost me the price of the
oil that I supplied.
That is it.

08-01-2002, 06:12 AM	#1
TTBrian New Member Account #: 34591 Join Date: Mar 2002 Posts: 90	Scheduled my 1st 10000 mile service for my 02 225QC, dealer says that... Dealer says that tire rotation is not included. Also that the TT does not use a synthetic oil, just regular oil. I know when I bought the car from this dealer, my salesman told me the only thing I pay for is tires, nothing else. Is my dealer just wrong or am I wrong? Thanks! Brian

08-01-2002, 06:21 AM	#2
TToro 3.2 Junior Member Account #: 20707 Join Date: Jun 2001 Posts: 1,968	It depends on dealer. some are good some are bad. ... is it a single dealership or multiple brands? the one we have in austin sucks but they just got the dealership takenb away because of bad service & I the new company also sells porsche so they know how to care for the customer properly. __________________ Mrs. TToro B5,S4,BB,TIP,GRYWHT LTHR,APR 2008 TT-East TGBE VP of Operations. (hiccup!)

08-01-2002, 06:41 AM	#3
seaTTym Member Account #: 12894 Join Date: Nov 2000 Posts: 2,775	The dealer will use the oil they usually stock, and it is usually not synthetic. Take along a six pack of your choice and ask them to use your provided oil. Tire rotation was provided for the '01 models only at the first 5K service, but they may have discontinued that as they did with the 5K service on the '02 models. __________________

08-01-2002, 06:42 AM	#4
SparTTan Member Account #: 21363 Join Date: Jun 2001 Posts: 4,236	First rotation should be included (at least it was for me). And yes, you need to pay for synthetic. __________________ ***************** Lots 'o problems; my sig got too long. *****************

08-01-2002, 06:43 AM	#5
JazziTT AudiWorld Super User Account #: 13826 Join Date: Dec 2000 Posts: 6,722	Tire rotation is not included in the warranty after the 5K service. Synthetic oil is also not included. Just buy your own and ask them to use it instead of the dino juice. Many here use Mobile 1 5W-30.

08-01-2002, 07:18 AM	#6
TTRay Junior Member Account #: 24740 Join Date: Sep 2001 Posts: 1,169	Tire rotation is not included and dealer charges "bend-over" rates for this... As far as oil, I was charged $9/qt. for Mobil One in my first oil change by the dealer. After giving my service rep a bad rating for that service experience, he has now agreed to allow me to supply my own oil. I just put it on the front seat and they use it. __________________

08-01-2002, 08:25 AM	#7
JazziTT AudiWorld Super User Account #: 13826 Join Date: Dec 2000 Posts: 6,722	$9 per QT, the dealer bent me over for $11 dollars a Qt! I'll not make that mistake again.

08-01-2002, 08:55 AM	#8
RTinNYC(again) Elder Member Account #: 20550 Join Date: May 2001 Posts: 13,231	Really? My guy just tagsw on the difference in price, so Mobile 1 is ~$20 more than the usual stuff I just scheduled a 15k for this Sat. - it'll be $52.95. Not bad IMO.

08-01-2002, 11:52 AM	#9
TTRay Junior Member Account #: 24740 Join Date: Sep 2001 Posts: 1,169	Holy Crap! That's obscene! Where are you located? __________________

08-01-2002, 11:54 AM	#10
TTRay Junior Member Account #: 24740 Join Date: Sep 2001 Posts: 1,169	Well, that is pretty high if you are still under warranty. The oil change service is free... My most recent one (20k) cost me the price of the oil that I supplied. That is it. __________________

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