Search: Posts Made By: TheWalrus
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04-03-2020, 09:28 AM
Replies: 13
Views: 1,941
Posted By TheWalrus

I bought a 2020 Porsche Macan on January 15th,...

I bought a 2020 Porsche Macan on January 15th, and 2.5 months later I have ~500 miles on it. (sigh) I *really* want to do a road trip, but we'll all be staying at home for quite some time to...
02-04-2020, 07:38 PM
Replies: 6
Views: 831
Posted By TheWalrus

Really sorry to hear it, Jim. It may be...

Really sorry to hear it, Jim. It may be premature to think about the Lemon Law, but it's still just a bummer when something like this happens, particularly down in Tampa where you really do need...
01-30-2020, 09:20 AM
Replies: 19
Views: 13,313
Posted By TheWalrus

Having recently been through something similar...

Having recently been through something similar with my 2019 Q5, here are some suggestions:
1) Keep bringing it back in for repair immediately after the problem occurs. If you don't need a loaner...
01-28-2020, 06:57 AM
Replies: 15
Views: 42,137
Posted By TheWalrus

One of the issues I had was with the “flap...

One of the issues I had was with the “flap motors”, the motors that move the flaps that control whether warm or cold air is being blown into the cabin. One or two of the motors failed, so I was...
01-22-2020, 03:38 PM
Replies: 50
Views: 18,429
Posted By TheWalrus

To close this thread out: Today, (Jan 22) I...

To close this thread out: Today, (Jan 22) I received a check from AoA and signed over the title on my Q5. I first reached out to AoA on December 9, so that gives you a sense of the timeline and how...
01-14-2020, 02:26 PM
Replies: 16
Views: 8,210
Posted By TheWalrus

Don’t despair until you see production pictures. ...

Don’t despair until you see production pictures. The early test mules often aren’t very indicative.
01-14-2020, 02:24 PM
Replies: 16
Views: 8,210
Posted By TheWalrus

Loves: 1) B&O stereo - best I’ve ever owned and...

Loves:
1) B&O stereo - best I’ve ever owned and I always get the stereo upgrade in every car I’ve owned.
2) Massive sunroof
3) Warm-weather-package, ventilated, bolstered “sport” seats
4) The...
01-09-2020, 08:34 PM
Replies: 50
Views: 18,429
Posted By TheWalrus

Thank you. :). Trying to keep it all in...

Thank you. :). Trying to keep it all in perspective.
01-07-2020, 08:07 PM
Replies: 50
Views: 18,429
Posted By TheWalrus

There is nothing in the car. When I brought it in...

There is nothing in the car. When I brought it in for service back on December 8th, it was obvious to me where this was going. It was either going to get bought back, or I'd pick it up from service...
01-07-2020, 10:28 AM
Replies: 50
Views: 18,429
Posted By TheWalrus

Good news! AOA called me this morning. The car...

Good news! AOA called me this morning. The car qualifies under WA State's Lemon Law, and AOA is going to repurchase the Q5. The exact details still need to be sorted out, but the price will be...
01-03-2020, 10:03 AM
Replies: 50
Views: 18,429
Posted By TheWalrus

Latest update: Audi Seattle: They're waiting...

Latest update:
Audi Seattle: They're waiting for a part to replace the 7th flap motor in the HVAC system. ETA is unclear. For context, the car has been in service (the current visit) since Dec...
01-03-2020, 08:33 AM
Replies: 50
Views: 18,429
Posted By TheWalrus

So, my Q5 has been in service 29.7% of the time...

So, my Q5 has been in service 29.7% of the time I've owned it -- 47 out of 158 days. Four times for A/C issues and one time for the rear wheel-arch trim recall. Still no clear ETA from Audi Seattle...
12-21-2019, 09:18 AM
Replies: 50
Views: 18,429
Posted By TheWalrus

My read on it so far is that everyone is trying...

My read on it so far is that everyone is trying to do the right thing; it's just a long process. Audi Seattle continues to do their best to repair it. Without a determination from AoA, what else...
12-20-2019, 07:29 AM
Replies: 50
Views: 18,429
Posted By TheWalrus

Quick update: The Q5 has been at Audi...

Quick update:

The Q5 has been at Audi Seattle for repairs since Sunday December 8th -- that's ten business days so far. They found a coolant leak near the condenser and replaced the condenser....
12-18-2019, 10:56 AM
Replies: 50
Views: 18,429
Posted By TheWalrus

Thank you; this would be a great outcome for me. ...

Thank you; this would be a great outcome for me. I'd buy another Q5, but definitely a different color so it doesn't remind me too much of this one. :)
12-18-2019, 10:48 AM
Replies: 50
Views: 18,429
Posted By TheWalrus

Great advice here, and I agree 100%. I have not...

Great advice here, and I agree 100%. I have not mentioned retaining legal counsel at any point. I simply want this resolved.
12-18-2019, 10:47 AM
Replies: 50
Views: 18,429
Posted By TheWalrus

Help me understand how this worked? They bought...

Help me understand how this worked? They bought the car back from you at current market value, but offered you a substantial discount on buying a new one, such that they balanced out? Or did they...
12-18-2019, 10:43 AM
Replies: 50
Views: 18,429
Posted By TheWalrus

Quick update... The Q5 has been at Audi...

Quick update...
The Q5 has been at Audi Seattle for service since last Sunday afternoon, so that's 8 business days today, 10 total days. They replaced the condenser and are now replacing the...
12-15-2019, 06:34 AM
Replies: 50
Views: 18,429
Posted By TheWalrus

I pick up the car from service on Monday, and I...

I pick up the car from service on Monday, and I have a call with AoA on Thursday. I'm going to state my position clearly: they either make a deal now and keep me as a customer, or the next time...
12-12-2019, 05:59 PM
Replies: 50
Views: 18,429
Posted By TheWalrus

Fair enough; that's what I've been doing three...

Fair enough; that's what I've been doing three times already and now a fourth time when I pick it up on Monday. The car has been in for service 18% of the time I've owned it.

To your point about...
12-12-2019, 08:14 AM
Replies: 50
Views: 18,429
Posted By TheWalrus

The Q5 has been back in the shop since Sunday,...

The Q5 has been back in the shop since Sunday, and they discovered two other A/C-related items: an issue with the condenser and with a thermostat. I was on the phone with AoA this morning. I asked...
12-11-2019, 06:11 AM
Replies: 50
Views: 18,429
Posted By TheWalrus

Great feedback, farmerjones. And this is why I...

Great feedback, farmerjones. And this is why I post on AudiWorld and read the responses!

I agree on being patient and letting Audi Seattle and AoA come back to me with a solution/suggestion. ...
12-10-2019, 03:34 PM
Replies: 50
Views: 18,429
Posted By TheWalrus

Based on a prior discussion thread, $1,200 or so....

Based on a prior discussion thread, $1,200 or so.

https://www.audiworld.com/forums/q5-sq5-mkii-discussion-218/2-000-miles-through-canadian-rockies-my-new-q5-2979152/page2/
12-10-2019, 11:17 AM
Replies: 50
Views: 18,429
Posted By TheWalrus

Potential Lemon Law action on 2019 Q5

I'm currently in discussions with AoA and Audi Seattle about getting them to buy back my 2019 Audi Q5 Prem+. Here's the sequence of events:

July 27: Vehicle purchased new from Audi Seattle for...
12-05-2019, 07:49 AM
Replies: 47
Views: 25,205
Posted By TheWalrus

After 13 years of BMWs, when I first drove a...

After 13 years of BMWs, when I first drove a Porsche Macan (from SF to Seattle) and then bought my 2019 Audi Q5 my immediate reaction is that they're just so incredibly *quiet*! My X1 (the first...
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