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Update on defective Vogtlant GT's from Startup Racing. I'm not happy.

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Old 02-04-2009, 10:30 AM
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Right. So your time is worthless. DIY of a defective product costs you a second installation.
Old 02-04-2009, 10:30 AM
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yep, only way to get warranty on labor. or if you do it yourself
Old 02-04-2009, 10:40 AM
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Default Gotta pay to play. This stuff happens and you have to expect that it will happen to you eventually

The only way to avoid paying a second time for labor is to DIY. Even then, your time potentially = money. But this is what happens when you modify your car and you have to understand the downsides (or potential downsides) as well as the upsides to modifications.
Old 02-04-2009, 10:40 AM
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Default that sucks, but why would they cover the labor?

Your immaturity is just as bad as the companies short, unprofessional response. Assuming what you quoted was all they said to you.
Old 02-04-2009, 10:47 AM
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Like everyone else said, not covereing labor is industry standard.
Old 02-04-2009, 11:08 AM
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Um, methinks you have lots to learn about teh werld.
Old 02-04-2009, 11:14 AM
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Default Are you kidding? In fact, many would seek receipts on installer before honoring warranty to be sure

the install was done by a professional. Tomaz is very fair in his business.
Old 02-04-2009, 11:26 AM
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Default I had a similar problem with another company. Defective part.

In my case it involved removing + installing the motor twice.

You have to pay to play...

make sure you get the company to pay for shipping for you to return the defective product.

Other then that; it's industry standard.
Old 02-04-2009, 12:05 PM
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Default what is the symptoms of the defective parts? I installed the GTs in Nov. and I have a rattle in the

back left corner. Someone suggested to have it looked at and it just needed to be tightened. Is this what you had? or something else?

Thanks,

Chris
Old 02-04-2009, 12:07 PM
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I'd make sure everything is bolted back together tight.


Quick Reply: Update on defective Vogtlant GT's from Startup Racing. I'm not happy.



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