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4L Q7 Recall : NHTSA #17V298

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Old 08-08-2017, 03:58 PM
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Default 4L Q7 Recall : NHTSA #17V298

Manufacturer Safety Recall issued
NHTSA #17V298
Recall # 20Z8 FUEL FILTER FLANGE
Staus: Remedy Available


Summary:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles.

These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.


Remedy:

Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present.

Flanges that do not have cracks will have a protective film applied.

These repairs will be performed free of charge. The recall began July 3, 2017.

Owners may contact Audi customer service at 1-800-253-2834.

Volkswagen’s number for this recall is 20Z8.

Note: This recall is an expansion of recall 16V-660.
Old 08-14-2017, 01:32 PM
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Thanks for the update, i took my vehicle to the dealer for this. They had the vehicle for almost 3 days. Not sure if they broke something or had to order additional parts.

All my service advisor had to say was that the parts were not available and they had to order it.
Old 09-13-2017, 01:34 PM
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Originally Posted by o_a_ravi
Thanks for the update, i took my vehicle to the dealer for this. They had the vehicle for almost 3 days. Not sure if they broke something or had to order additional parts.

All my service advisor had to say was that the parts were not available and they had to order it.
So that Audi can accurately track the number of customers/vehicles affected, the dealers do not keep the parts on hand. They have to be ordered and delivered from a central location.
Old 09-13-2017, 08:39 PM
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Correct, which I why I scheduled mine days in advance...Then they have the parts waiting for you ;-)
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