Anc

Hey guys!

Knowing how the system works from inside I would suggest all of you, who will lose access to Google Earth in your car from the new year to file a thread on Google Earth Community forum or find one and +1 it.
Here's the link to the forum, just file a complain that this is a premium feature in the car and that you want it back. If the **** hits the fan, this can be escalated further.
Please!!!! DO NOT SHARE THIS PUBLICLY, if you need to share it, just explain what needs to be done.

Hope we'll get it back after they actually get to understanding that there's a lot of us out there.

Thanks
Anc

Ringmeister

I too received a letter from Audi indicating my 2018 SQ5 was eligible for the software update to extend the satellite nav capability and so I took my SQ5 to my local dealer to have the update applied. Several hours later they called me saying the software update failed and that my car was not compatible with the current software update because it was manufactured after May 2018. I called Audi and asked them to provide me with a solution (either software update or hardware upgrade). They have called me back several times to tell me they don’t have a solution for me yet. Has this happened to anyone else?

MH62

All vehicles with MMI revision 1320 have had the same results, the upgrade is not compatible with 1320. What version is yours?

error-id10t

Is 1329 the latest around?

spindlewood

You don't have to get the update prior to the warranty expiration. However, after the expiration, the dealer will charge to do the update.

Without a subscription, there would be no way to test it. So it might be a requirement from the dealer (AOA said as much).

jaims

Yeah, I have no doubt Audi will insist on a subscription to install the update...but wonder if I could be in the position of paying for the subscription and then find out there is an issue with the update. I’ll ask when I go in for the third time to get the window “going down when pressing the up button” malfunction issue resolved. That’s getting under my skin as rainy season rolls around.

riskymouth

I have an early 2018 and went to the dealer to get the update, once they plugged my car into the computer, it said no updates available. Even if I wasn't using it that much, it was nice to have. I am just appalled to see how Audi and more traditional "high-end" car manufacturers treats their customer vs. Tesla who is setting such a higher bar for continuous updates for their Infotainment system. It's like they didn't read the memo and are not adapting to consumers' expectations... I will seriously consider buying a Tesla next time around for this reason.

ribeye

Hey, I thought it never rains in Southern California? That damn song says so😁.

jaims

Truth be told:

“Seems it never rains in southern California
Seems I've often heard that kind of talk before
It never rains in California
But girl, don't they warn ya?
It pours, man, it pours“

When its coming down, I’ll be thinkin of these lyrics every time my window glitch gives me a good soak.

jmiller31

I got the update on my SQ5 last week, this week I'm taking in my wife's A5 to get it. My dealer had to find the TSB's so it looks like I was the first to bring it in to them for it.

BTW let me know how the up is down button goes, my '18 SQ5 has always randomly done it and the '15 Q5 I had before did it too so I have just learned to live with it.