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C10AC07 Steering- Mechanical malfunction, but drives fine?

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Old 01-25-2024, 02:26 AM
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Default C10AC07 Steering- Mechanical malfunction, but drives fine?

Hi, made an account specifically for this because I'm frankly stumped, this is on behalf of my dad who owns the 2017 (67 plate) Q5 2.0 TDI 190hp in question (I have an older A3 myself).

Last week an error came up on the dash after starting the car on a very cold (-8c) and icy morning, saying something along the lines of 'steering fault - please stop car', and has a red steering light left on on the dash. however, the car's steering is absolutely fine, called the RAC out and he also said it was fine, mechanically no issues, no knocking/grinding etc, he scanned it and it came back with C10AC07 - Steering - Mechanical malfunction, which seemed strange considering mechanically the car was fine. Took it out for a drive round the local area and town, no problems at all, no loss of steering, feels no lighter or heavier than normal. So we took it to our local Audi specialist who are quoting £3500 to get fixed, off the basis the entire steering rack needs replacing.

Obviously a lot of money so I did my due diligence and got to work googling and searching forums to try and see if anyone had my exact issue but to no avail, I've found people having issues with that error code AND losing power steering, but from what I can see I wasn't able to find anyone with my exact scenario, where the code and car is saying it's a mechanical fault yet the car functions fine.

I'm asking for advice of where to go from here, obviously we're hesitant to pay £3500 for something that doesn't need to be replaced in it's entirety, hopefully someone here has had a similar experience? or know anything about replacing the steering control module separately to the rack?

Can provide more details if necessary, and I apologize if this actually has been answered before and I missed it! TIA
Old 01-30-2024, 01:29 PM
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Hi,
I got the same error code couple weeks ago when it was very cold on 2015 q5. I got the steering rack replaced by the dealer free of charge (would have cost more than $4k without warranty). I am in the US, by the way. This part has an extended warranty up to 125k miles.

Originally Posted by jordbritt
Hi, made an account specifically for this because I'm frankly stumped, this is on behalf of my dad who owns the 2017 (67 plate) Q5 2.0 TDI 190hp in question (I have an older A3 myself).

Last week an error came up on the dash after starting the car on a very cold (-8c) and icy morning, saying something along the lines of 'steering fault - please stop car', and has a red steering light left on on the dash. however, the car's steering is absolutely fine, called the RAC out and he also said it was fine, mechanically no issues, no knocking/grinding etc, he scanned it and it came back with C10AC07 - Steering - Mechanical malfunction, which seemed strange considering mechanically the car was fine. Took it out for a drive round the local area and town, no problems at all, no loss of steering, feels no lighter or heavier than normal. So we took it to our local Audi specialist who are quoting £3500 to get fixed, off the basis the entire steering rack needs replacing.

Obviously a lot of money so I did my due diligence and got to work googling and searching forums to try and see if anyone had my exact issue but to no avail, I've found people having issues with that error code AND losing power steering, but from what I can see I wasn't able to find anyone with my exact scenario, where the code and car is saying it's a mechanical fault yet the car functions fine.

I'm asking for advice of where to go from here, obviously we're hesitant to pay £3500 for something that doesn't need to be replaced in it's entirety, hopefully someone here has had a similar experience? or know anything about replacing the steering control module separately to the rack?

Can provide more details if necessary, and I apologize if this actually has been answered before and I missed it! TIA
Old 03-27-2024, 03:33 AM
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Hi jordbritt,

did you get this resolve? As I have the exact same issue. Steering seems to work fine but I have said error.

Originally Posted by jordbritt
Hi, made an account specifically for this because I'm frankly stumped, this is on behalf of my dad who owns the 2017 (67 plate) Q5 2.0 TDI 190hp in question (I have an older A3 myself).

Last week an error came up on the dash after starting the car on a very cold (-8c) and icy morning, saying something along the lines of 'steering fault - please stop car', and has a red steering light left on on the dash. however, the car's steering is absolutely fine, called the RAC out and he also said it was fine, mechanically no issues, no knocking/grinding etc, he scanned it and it came back with C10AC07 - Steering - Mechanical malfunction, which seemed strange considering mechanically the car was fine. Took it out for a drive round the local area and town, no problems at all, no loss of steering, feels no lighter or heavier than normal. So we took it to our local Audi specialist who are quoting £3500 to get fixed, off the basis the entire steering rack needs replacing.

Obviously a lot of money so I did my due diligence and got to work googling and searching forums to try and see if anyone had my exact issue but to no avail, I've found people having issues with that error code AND losing power steering, but from what I can see I wasn't able to find anyone with my exact scenario, where the code and car is saying it's a mechanical fault yet the car functions fine.

I'm asking for advice of where to go from here, obviously we're hesitant to pay £3500 for something that doesn't need to be replaced in it's entirety, hopefully someone here has had a similar experience? or know anything about replacing the steering control module separately to the rack?

Can provide more details if necessary, and I apologize if this actually has been answered before and I missed it! TIA
Old 04-25-2024, 12:37 PM
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Originally Posted by Kylewatt92
Hi jordbritt,

did you get this resolve? As I have the exact same issue. Steering seems to work fine but I have said error.
hi, I have had the exact same issue today. Same fault code but car drives fine without any issues except the warning light. Anyone got any guidance.
Old 04-25-2024, 01:13 PM
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Originally Posted by RLAudi
hi, I have had the exact same issue today. Same fault code but car drives fine without any issues except the warning light. Anyone got any guidance.
I got mine sorted, needed end of line coding, lights now gone.
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