MMI POINTS OF INTEREST UPDATES
11-19-2011, 07:44 PM
#1
AudiWorld Newcomer
Thread Starter
Join Date: Nov 2011
Posts: 5
Likes: 0
Received 0 Likes
on
0 Posts
MMI POINTS OF INTEREST UPDATES
DOES ANYONE KNOW HOW OFTEN AUDI UPDATES THE POINTS OF INTEREST CONTENT? I HAVE A 2012 AND RESTAURANTS AND STORES BUILT IN THE LAST 3 YEARS ARE NOT IN IT. IT IS A TERRIBLE SYSTEM. YOU CAN'T JUST FREE TEXT IN A NAME OF A PLACE LIKE IN MY ACURA. YOU NEED TO ENTER A CITY OR MORE INFO. IF I KNEW THAT I WOULDN'T NEED TO USE THE NAV. ACURA'S NAV BLOWS THIS AWAY AND OFFERS AN UPDATE EVERY YEAR.
2012 Q5 3.2 PREM+ MMI BO
2012 Q5 3.2 PREM+ MMI BO
11-19-2011, 08:47 PM
#2
AudiWorld Member
Join Date: May 2011
Posts: 109
Likes: 0
Received 0 Likes
on
0 Posts
DOES ANYONE KNOW HOW OFTEN AUDI UPDATES THE POINTS OF INTEREST CONTENT? I HAVE A 2012 AND RESTAURANTS AND STORES BUILT IN THE LAST 3 YEARS ARE NOT IN IT. IT IS A TERRIBLE SYSTEM. YOU CAN'T JUST FREE TEXT IN A NAME OF A PLACE LIKE IN MY ACURA. YOU NEED TO ENTER A CITY OR MORE INFO. IF I KNEW THAT I WOULDN'T NEED TO USE THE NAV. ACURA'S NAV BLOWS THIS AWAY AND OFFERS AN UPDATE EVERY YEAR.
2012 Q5 3.2 PREM+ MMI BO
2012 Q5 3.2 PREM+ MMI BO
As we all know the Q5's nav system is well, honestly subpar. Entry and search is difficult and the maps are outdated. As for updates? None so far. Audi says ask Navtaq, Navtaq says ask Audi. Ball is being kicked around back and forth. When will we get an update? Nobody knows. Audi just don't want you to get distracted while driving.
By the mean time, stick with your smartphone.
11-20-2011, 12:17 AM
#3
AudiWorld Member
Join Date: Jun 2010
Posts: 210
Likes: 0
Received 0 Likes
on
0 Posts
Use alternative methods, such as smartphones, if it helps. But please, PLEASE< take the time to complain to Audi. You just purchased a $3k package on a "luxury brand" car that costs $40k+ that uses a technology and data that is almost 5 years out of date.
Hardly "luxury" technology and they won't do anything if no one complains.
Too few of us are doing it, but we are - join us - don't expect other consumers to get everything fixed. Get off the couch, locate the proper email address, and give 'em hell (so to speak).
Hardly "luxury" technology and they won't do anything if no one complains.
Too few of us are doing it, but we are - join us - don't expect other consumers to get everything fixed. Get off the couch, locate the proper email address, and give 'em hell (so to speak).
11-20-2011, 05:17 PM
#4
AudiWorld Member
You know that's an excellent point, the lack of an update doesn't stress me out that much so I haven't really bothered to complain about it. However you are completely right, we spent a lot of money for this option and they can't even be bothered to update it so I just sent AOA an e-mail.
BTW the one time the lack of a nav update bit us was recently in Las Vegas. We asked for directions to the nearest WF ATM and it took us to the empty parking lot of Levi's. I doubt the ATM had been there for years since the building was not brand new. I did include this example in the e-mail.
BTW the one time the lack of a nav update bit us was recently in Las Vegas. We asked for directions to the nearest WF ATM and it took us to the empty parking lot of Levi's. I doubt the ATM had been there for years since the building was not brand new. I did include this example in the e-mail.
11-20-2011, 09:22 PM
#5
Audiworld Junior Member
Join Date: Sep 2011
Posts: 34
Likes: 0
Received 0 Likes
on
0 Posts
In Europe the update maps once a year:
http://www.audi.de/de/brand/de/servi...ionsdaten.html
I have maps of Europe 2009, 2010, 2011
I really do not know why it is not in the U.S.
http://www.audi.de/de/brand/de/servi...ionsdaten.html
I have maps of Europe 2009, 2010, 2011
I really do not know why it is not in the U.S.
11-21-2011, 05:14 AM
#7
AudiWorld Member
Join Date: Mar 2010
Posts: 224
Likes: 0
Received 0 Likes
on
0 Posts
You know that's an excellent point, the lack of an update doesn't stress me out that much so I haven't really bothered to complain about it. However you are completely right, we spent a lot of money for this option and they can't even be bothered to update it so I just sent AOA an e-mail.
BTW the one time the lack of a nav update bit us was recently in Las Vegas. We asked for directions to the nearest WF ATM and it took us to the empty parking lot of Levi's. I doubt the ATM had been there for years since the building was not brand new. I did include this example in the e-mail.
BTW the one time the lack of a nav update bit us was recently in Las Vegas. We asked for directions to the nearest WF ATM and it took us to the empty parking lot of Levi's. I doubt the ATM had been there for years since the building was not brand new. I did include this example in the e-mail.
Trending Topics
11-21-2011, 07:32 AM
#8
AudiWorld Senior Member
11-21-2011, 09:04 AM
#9
AudiWorld Member
Here is a reply that I just received from NAVTEQ in questioning map/poi updates for the Q5. Notice how they don't say where to find the updates. Also, in my inquiry I never said that I had a 2009. I think that breeze that I am feeling is smoke!
Hello John,
Thank you for contacting NAVTEQ. Your 2009 Audi Q5 came equipped with the newest maps currently available. At this time, the release date of the next update has not been officially announced. Generally updates are released every 12-18 months. If you would like to be notified when new releases or special promotions become available, please register with us at www.navteq.com/registration.
If you need additional assistance, please send us your feedback by replying to this email.
Kind regards,
NAVTEQ Customer Service
P.O. Box 1588
Orem, UT 84059
nabc_english@navteq.com
--- Original Message ---
Received: 11/18/11 8:14:54 AM MST
To: <webstore_NA@navteq.com>
Subject: AudiNorthAmerica Web Store Question
<TABLE cellSpacing=1 cellPadding=1 border=0><TBODY><TR><TD colSpan=4><HR width="100%" SIZE=1></TD></TR><TR><TD vAlign=center align=left>Title: Mr.
First Name: John
Last Name: Caravello
Comments: Where are the annual map/poi updates for the Q5. It's criminal if there hasn't been one since 2009.
Category of Request: Current Map Information
Please keep me informed when new maps are available: No
Please help us by identifying your navigation system:
</TD></TR><TR><TD colSpan=4><HR width="100%" SIZE=1></TD></TR></TBODY></TABLE>
Hello John,
Thank you for contacting NAVTEQ. Your 2009 Audi Q5 came equipped with the newest maps currently available. At this time, the release date of the next update has not been officially announced. Generally updates are released every 12-18 months. If you would like to be notified when new releases or special promotions become available, please register with us at www.navteq.com/registration.
If you need additional assistance, please send us your feedback by replying to this email.
Kind regards,
NAVTEQ Customer Service
P.O. Box 1588
Orem, UT 84059
nabc_english@navteq.com
--- Original Message ---
Received: 11/18/11 8:14:54 AM MST
To: <webstore_NA@navteq.com>
Subject: AudiNorthAmerica Web Store Question
<TABLE cellSpacing=1 cellPadding=1 border=0><TBODY><TR><TD colSpan=4><HR width="100%" SIZE=1></TD></TR><TR><TD vAlign=center align=left>Title: Mr.
First Name: John
Last Name: Caravello
Comments: Where are the annual map/poi updates for the Q5. It's criminal if there hasn't been one since 2009.
Category of Request: Current Map Information
Please keep me informed when new maps are available: No
Please help us by identifying your navigation system:
</TD></TR><TR><TD colSpan=4><HR width="100%" SIZE=1></TD></TR></TBODY></TABLE>
11-21-2011, 09:39 AM
#10
AudiWorld Senior Member
just got another follow up call from my long ago query to Audi about my maps....
they've been very good about researching and playing the good customer service rep, but each time they take 15 minutes to explain all the contacts they made, etc... my skirt billows up from the 'smoke' too
bottom line - no update - and no mention of when -
(fyi - my garmins just got their second map update of the year - from navteq!)
they've been very good about researching and playing the good customer service rep, but each time they take 15 minutes to explain all the contacts they made, etc... my skirt billows up from the 'smoke' too
bottom line - no update - and no mention of when -
(fyi - my garmins just got their second map update of the year
- from navteq!)