Q5/SQ5 MKI (8R) Discussion Discussion forum for the First Generation Audi Q5 SUV produced from 2008 to 2017

Charged $71.75 for Audi Leather Care at dealer

Thread Tools
 
Search this Thread
 
Old 03-01-2012, 09:30 AM
  #1  
AudiWorld Member
Thread Starter
 
peterp's Avatar
 
Join Date: Oct 2011
Posts: 58
Likes: 0
Received 0 Likes on 0 Posts
Default Charged $71.75 for Audi Leather Care at dealer

My wife took in the Q5 for it's first service and I asked her to pick up Audi's Leather Care and fuel additive. I expected it to be a little expensive at a dealer, but I was shocked when she came home and found out she was charged $71.55 for leather care alone. This is 2 small bottles, part number 4L0-096-372-015. I see it listed at several places Amazon and others for about $40. This is our first Audi and therefore our first time using this dealer, but it looks to me like they just blatantly ripped her off. I'd like to find the leather care on an official Audi site to find out what the retail price is. Does anybody know where I can see the official retail price from Audi?

The gas additive was $16.46 -- this is expensive for what it is but about what I expected at a dealer, but the leather car seems crazy.

Yes, I know there are other leather products out there (Zaino, leatherique, Lexol) and I have most of them already, but I really wanted to try the Audi product.
Old 03-01-2012, 09:42 AM
  #2  
Audiworld Junior Member
 
3monthq5wait's Avatar
 
Join Date: Jan 2012
Location: Richmond, VA
Posts: 29
Likes: 0
Received 0 Likes on 0 Posts
Default

I looked on audi-collection.com but didn't find it. I can tell you that genuineaudiparts.com lists the MSRP as $41.00 and their on-line price as $35.59. I've just had a very good buying experience from this website for 'genuine' audi accessories.
Old 03-01-2012, 09:56 AM
  #3  
AudiWorld Member
Thread Starter
 
peterp's Avatar
 
Join Date: Oct 2011
Posts: 58
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by 3monthq5wait
I looked on audi-collection.com but didn't find it. I can tell you that genuineaudiparts.com lists the MSRP as $41.00 and their on-line price as $35.59. I've just had a very good buying experience from this website for 'genuine' audi accessories.
Thanks, that helps. It looks like they ripped her off on the fuel additive too (G-001-770-A2) -- they sold it for $16.46, I see it for $7.28 at Audi of Alexandria and for $10.37 (showing MSRP of $11.41) at eurocarautoparts.com. I wish I could find the it on an official Audi site. I am not happy about this -- I'm going to call my sales rep (this is a very bad intro to the Audi brand) and I'd like to be able to reference official Audi prices.
Old 03-01-2012, 10:01 AM
  #4  
Audiworld Junior Member
 
3monthq5wait's Avatar
 
Join Date: Jan 2012
Location: Richmond, VA
Posts: 29
Likes: 0
Received 0 Likes on 0 Posts
Default

I can understand your wanting to see it officially from an Audi source but I'll share with you that genuineaudiparts.com is actually Audi of San Diego and what they list as MSRP is the Audi price. I just got the all-weather mats and truck liner, the authentic Audi tow hitch cover and the 'Audi' accessory kit with the keychain, license plate surround and valve stem caps for less than what the all-weather mats alone costs through Audi. Oh, and that savings included almost $25 in shipping costs from San Diego to Richmond, Va. It really does pay to shop around for these 'genuine' Audi accessories.
Old 03-01-2012, 10:02 AM
  #5  
AudiWorld Member
 
johncaravello's Avatar
 
Join Date: Aug 2011
Location: Putnam County, New York
Posts: 585
Received 16 Likes on 11 Posts
Default

Originally Posted by peterp

The gas additive was $16.46
That must have been a really big bottle. I just did a google search and found it for $3.19 a bottle. The leather care kit Audi SKU: 4L0-096-372-015 is $35.88. Shipping is $8.97.
Old 03-01-2012, 10:09 AM
  #6  
AudiWorld Member
Thread Starter
 
peterp's Avatar
 
Join Date: Oct 2011
Posts: 58
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by johncaravello
That must have been a really big bottle. I just did a google search and found it for $3.19 a bottle. The leather care kit Audi SKU: 4L0-096-372-015 is $35.88. Shipping is $8.97.
Yes, the bottle is HUGE, almost strained my back picking it up!!!

Actually, the bottle is tiny, about the size of a shot glass. It's 90ml, which is 3.04 oz to be exact.
Old 03-01-2012, 10:15 AM
  #7  
AudiWorld Member
Thread Starter
 
peterp's Avatar
 
Join Date: Oct 2011
Posts: 58
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by 3monthq5wait
I can understand your wanting to see it officially from an Audi source but I'll share with you that genuineaudiparts.com is actually Audi of San Diego and what they list as MSRP is the Audi price. I just got the all-weather mats and truck liner, the authentic Audi tow hitch cover and the 'Audi' accessory kit with the keychain, license plate surround and valve stem caps for less than what the all-weather mats alone costs through Audi. Oh, and that savings included almost $25 in shipping costs from San Diego to Richmond, Va. It really does pay to shop around for these 'genuine' Audi accessories.
Great, their MSRP should work then as a reference. I checked the gas additive at genuineauidparts.com and they show MSRP or $8.00 and their price is $6.94.
Old 03-01-2012, 10:16 AM
  #8  
AudiWorld Senior Member
 
hmn4858's Avatar
 
Join Date: Dec 2009
Location: MA
Posts: 754
Likes: 0
Received 2 Likes on 2 Posts
Default

I sure hope you take it back and get a refund.
Old 03-01-2012, 10:35 AM
  #9  
AudiWorld Super User
 
uberwgn's Avatar
 
Join Date: Sep 2009
Location: Boston MA
Posts: 8,969
Received 381 Likes on 343 Posts
Default

Pete:

http://www.amazon.com/Leather-Master-Care-Bundle-250ml/dp/B0077DCUUG/ref=sr_1_10?ie=UTF8&qid=1330630435&sr=8-10

-or-

http://www.amazon.com/Leather-Master-Care-Kit-150ml/dp/B003EFWFJC/ref=sr_1_1?ie=UTF8&qid=1330630435&sr=8-1
Old 03-01-2012, 10:35 AM
  #10  
AudiWorld Member
Thread Starter
 
peterp's Avatar
 
Join Date: Oct 2011
Posts: 58
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by hmn4858
I sure hope you take it back and get a refund.
I just sent a note to my sales rep with links to genuineaudipart.com as a reference. My sales rep has been very good, so I'm certain he will take of it. I'm more interested in the service guy responsible getting nailed at this point than I am about the money (I already presume they will adjust the bill).


Quick Reply: Charged $71.75 for Audi Leather Care at dealer



All times are GMT -8. The time now is 09:28 PM.