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Audi Connect constant pin request?

Old 04-13-2014, 11:53 AM
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Default Audi Connect constant pin request?

I have an Audi Connect subscription. For some reason I have to input my pin code every time I access it from navigation. Am 'assuming' that is not normal. How do I save my pin code to prevent having to enter it every time I use navigation and try to access an address I have saved in my account?
Old 04-13-2014, 12:37 PM
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Originally Posted by Tomb01
I have an Audi Connect subscription. For some reason I have to input my pin code every time I access it from navigation. Am 'assuming' that is not normal. How do I save my pin code to prevent having to enter it every time I use navigation and try to access an address I have saved in my account?
There is a setting in MMI that you can change so you're not asked each time, but for the life of me I don't remember the steps. I've had to do it a couple of times since I bought my car. If I can remember it, I'll post it. In the meantime you can call the Audi Cust Svc number, that's where I got the info the first time.
Old 04-15-2014, 04:19 AM
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So yesterday I was able to use the nav without putting in the code. Very frustrating that it comes and goes. Will have to give service a call.....
Old 04-15-2014, 05:09 AM
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Originally Posted by Tomb01
So yesterday I was able to use the nav without putting in the code. Very frustrating that it comes and goes. Will have to give service a call.....
They will be able to help you in just a few minutes. The setting is somewhere in "Settings" and the selection is something like "Ask" or "Never". I wish I had more info for you.
Old 04-21-2014, 05:28 AM
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Originally Posted by Q5 Bob
They will be able to help you in just a few minutes. The setting is somewhere in "Settings" and the selection is something like "Ask" or "Never". I wish I had more info for you.
Thanks, I did see a prompt in settings for it, but it is set to not ask... Will validate that and then give them a call this week....
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