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Fuel door not opening?

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Old 10-08-2013, 06:12 PM
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Default Fuel door not opening?

Got out of the car (2010 Q5 prestige) to gas it up... and the gas door wouldn't open... doors were definitely unlocked, fob has solid battery.

Locked/unlocked a number of times but the door never unlatched. After about 4 minutes of panic it just popped.

Anyone seen this? Is there a manual release somewhere in case of emergencies? Had this car for 2.5 years and never had this happen...
Old 10-08-2013, 06:14 PM
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Originally Posted by nicros01
Got out of the car (2010 Q5 prestige) to gas it up... and the gas door wouldn't open... doors were definitely unlocked, fob has solid battery.

Locked/unlocked a number of times but the door never unlatched. After about 4 minutes of panic it just popped.

Anyone seen this? Is there a manual release somewhere in case of emergencies? Had this car for 2.5 years and never had this happen...
See page 215 in the owner's manual. There is a manual release behind the right panel.
Old 10-08-2013, 07:10 PM
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Originally Posted by Telate
See page 215 in the owner's manual. There is a manual release behind the right panel.
Great! Ill check it out, thanks.
Old 10-09-2013, 02:45 AM
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Originally Posted by nicros01
Got out of the car (2010 Q5 prestige) to gas it up... and the gas door wouldn't open... doors were definitely unlocked, fob has solid battery.

Locked/unlocked a number of times but the door never unlatched. After about 4 minutes of panic it just popped.

Anyone seen this? Is there a manual release somewhere in case of emergencies? Had this car for 2.5 years and never had this happen...
This happened in my 2009 A4. There is an actuator that unlocks the fuel door when the car unlocks. Mine only worked part of the time and was replaced under warranty
Old 10-09-2013, 06:18 AM
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The first year I owned the Q5 I had the opposite of this happen. The fuel door wouldn't close. It kept popping back out unless I tried closing it a few times. It's been fine since and probably just an adjustment problem that fixed itself.
Old 10-09-2013, 08:52 AM
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Originally Posted by Buckeye96
This happened in my 2009 A4. There is an actuator that unlocks the fuel door when the car unlocks. Mine only worked part of the time and was replaced under warranty
Same thing happened to me several months ago (2009 A4 Avant). Dealership replaced the whole door mechanism under warranty.
Old 10-11-2013, 05:50 PM
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Actually I don't have this info on page 215... will have to actually RTFM... and I'm out of warranty
Old 10-11-2013, 06:03 PM
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Your manual may be a little different than mine - I have the Canadian version. It should be in the Vehicle Care section

Anyway, behind the side panel in the trunk (passenger side) there is a red pull cord. If you pull it then it will unlock the door.

Last edited by Telate; 10-11-2013 at 06:06 PM.
Old 10-11-2013, 10:15 PM
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Originally Posted by nicros01
Actually I don't have this info on page 215... will have to actually RTFM... and I'm out of warranty
Name:  ScreenShot210_zps84489216.jpg
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You need this:

http://parts.audiofalexandria.com/pr...%252dH%29.html
http://www.vwparts2go.com/oem-part/a...tor/8k0862153h
http://www.ecstuning.com/ES2589804/
Old 10-11-2013, 11:59 PM
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You need this:

http://parts.audiofalexandria.com/pr...%252dH%29.html
http://www.vwparts2go.com/oem-part/a...tor/8k0862153h
http://www.ecstuning.com/ES2589804/[/QUOTE]

Great info, I hope I don't need all of those

I'm cool to work on my own car- but one thing that I DO like to have is a manual- haven't been able to find any except from shady kind of weird sites or ebay. How difficult is this part to replace, and does my problem accurately describe its failure? Hate to spend the cash do the work and find the problem persists...


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