arpanshukla17

Dear All,

I bought Audi Q3 last year in Czech Republic. And recently I found that they have introduced "Audi connect navigace & infotainment" as an Audi function which I can buy for 1 month or 1 year as per my wish. I bought 1 month package, it tried installed something in my car but the navigation doesn't work.
I tried factory reset but still doesn't work.
I tried contact my "Audi Partner" and they told me its Audi's issue and when I tried to reach Audi's customer care they asked me to contact my your "Audi Partner" and I am playing ping-pong for last 15 days.

Does anyone else face such issues or I am the only one with such bad luck?

atlanta A6

What year is your car? Did you buy it brand new?

arpanshukla17

Yes I bought it Brand New last year (April, 2023). I tried to reach out to the Dealer but no proper response. I tried to change the dealer and tried to get it updated by them still not much fruitful.