Lack of product knowledge and customer service. ECS TUNING
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AudiWorld Junior Member
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Lack of product knowledge and customer service. ECS TUNING
I clearly explained I wanted my vehicle to be quiet when I ordered a new exhaust system.
It is LOUD inside and out. They charged for a new part, I paid the exhaust shop an 2nd time to install, and it made no noticeable difference.
I called ECS Tuning again and they sent me the same part.
I asked the exhaust shop if there was anything they could do. The shop said they would install some piping that I assume are resonators for a 3rd charge, this one was $420 and that would likely greatly decrease the noise and droning inside the vehicle and outside both.
Still a very loud noise and you feel it in your body inside the passenger compartment!
ECS Tuning has since stopped communication.
It is LOUD inside and out. They charged for a new part, I paid the exhaust shop an 2nd time to install, and it made no noticeable difference.
I called ECS Tuning again and they sent me the same part.
I asked the exhaust shop if there was anything they could do. The shop said they would install some piping that I assume are resonators for a 3rd charge, this one was $420 and that would likely greatly decrease the noise and droning inside the vehicle and outside both.
Still a very loud noise and you feel it in your body inside the passenger compartment!
ECS Tuning has since stopped communication.
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