Which one is better? Anchor Audi in Lynbrook, NY or Riverside Audi in NJ?
02-24-2009, 08:02 PM
#5
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Re: same here...
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02-24-2009, 08:06 PM
#6
STAY AWAY from Riverside
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They are NOT honest.
They will look for a reason to charge you(as they did to me).
And they are impossible to deal with if there is a problem.Their service manger (Peter D'Errico)is the rudest ,most arrogant person that I have ever dealt with, that man should not be in contact with any customers.
I should have trusted my instinct and not the positive posts that I have read about them. They operate out of a converted warehouse in an industrial area in North Bergen ,NJ.
They are NOT honest.
They will look for a reason to charge you(as they did to me).
And they are impossible to deal with if there is a problem.Their service manger (Peter D'Errico)is the rudest ,most arrogant person that I have ever dealt with, that man should not be in contact with any customers.
I should have trusted my instinct and not the positive posts that I have read about them. They operate out of a converted warehouse in an industrial area in North Bergen ,NJ.
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02-24-2009, 08:39 PM
#9
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They may not have a great rep here, but Town Motors in Englewood NJ has been good so far
Ed Parker is a good service rep. Very courteous and easy to work with.
Rear brake pads and wipers were replaced post sale as a courtesy (pads were "noted" during NYS inspection but did not fail; were replaced nonetheless).
Brake light switch and rear defroster were replaced under CPO warranty, only $ out of pocket was the deductible (although I did have to insist + prove that only 1 deductible was due despite 2 visits for the same problem; 2nd visit due to a part needing to be ordered).
No mysterious issues and such were found that they tried to charge me extra for.
Rear brake pads and wipers were replaced post sale as a courtesy (pads were "noted" during NYS inspection but did not fail; were replaced nonetheless).
Brake light switch and rear defroster were replaced under CPO warranty, only $ out of pocket was the deductible (although I did have to insist + prove that only 1 deductible was due despite 2 visits for the same problem; 2nd visit due to a part needing to be ordered).
No mysterious issues and such were found that they tried to charge me extra for.
