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Same labour rate, but no parts warranty.

Posted by: HR-ALL on 2008-07-04 16:36:41
Account #: 136070

In Reply to: Discuss: Fair for a shop to charge a different labour rate to people who supply their own parts? posted by Bryan@independent on 2008-07-04 09:53:47

One good thing about independent garages (or at least it used to be), you could waltz in and have your preffered bits installed rather than OE.
We all know that OE parts sometimes are not the best for the job.

Can't see a good enough reason to charge a different rate (read:higher?) if a customer wanted the shop to install non-OE (or the shop's supplied) bits.

Am I missing something?

Thread:

Discuss: Fair for a shop to charge a different labour rate to people who supply their own parts? - Bryan@independent 2008-07-04 09:53:47 (150 views)

If you need to then - hemants 2008-07-06 13:36:07 (36 views)

No. Labour should be labour only. Shouldn't financially punish those who source own parts. - pr0digy30 2008-07-06 06:10:59 (36 views)

I think it's fair to a certain degree.. - white ABanT 2008-07-05 22:47:58 (28 views)

What about used parts? Would you still charge differently? - Ed@auDIYo.com 2008-07-05 20:32:16 (13 views)

Of course it is - S4sposeur 2008-07-05 14:29:22 (40 views)

No but only your workmanship should be guarantee. I don't think the client would expect you to - Ed@auDIYo.com 2008-07-05 04:46:19 (31 views)

I say different rates should apply for the simple reason that guarantees are no longer present - Meegis 2008-07-04 20:06:27 (15 views)

It depends. No two jobs are the same... - koz4.2 2008-07-04 17:57:09 (43 views)

Yes, but don't apply it to me :-) - Tgr_Clw 2008-07-04 17:34:39 (13 views)

Hahaha. :) - DB/S4 2008-07-04 17:43:26 (13 views)

Actually after the BBK fiasco I rarely buy parts elsewhere. Less headaches for me. - Tgr_Clw 2008-07-11 13:59:18 (6 views)

To some degree, Yes. - Egil A64.2s - S6 2008-07-04 16:54:24 (46 views)

what about if a customer comes in off the street and doesn't really need any parts - iHazAwesome::Sig 2008-07-04 17:47:02 (43 views)

You have to use some common sense - even if it is not so common. - Egil A64.2s - S6 2008-07-05 03:33:45 (11 views)

The labour rate should be the same. - afretes 2008-07-04 16:43:35 (17 views)

Same labour rate, but no parts warranty. - HR-ALL 2008-07-04 16:36:41 (35 views)

nope... - iHazAwesome::Sig 2008-07-04 14:45:37 (56 views)

Ive personally brought parts in to be installed and.... - Turbo_Whip! 2008-07-04 14:23:30 (71 views)

Hmm. I think the best answer is "It depends". If, as Bruno says, someone - Carmine_S4 2008-07-04 14:20:22 (59 views)

My 2 cents. Charge the same hourly rate. - wellused 2008-07-04 13:47:22 (64 views)

No they shouldn't. Sometimes individuals come across special prices or good deals on upgrades or - Bruno_S4 2008-07-04 13:46:24 (63 views)

I've never asked a shop to install parts I've sourced. - dtompsett 2008-07-04 12:43:27 (61 views)

I've had my shop install a used suspension for me, not sure why I should feel bad about it. - 1.8TQ99.5 2008-07-04 13:13:39 (64 views)

Interesting... I am in the healthcare sector, and similar to Bryan, my income is based on service - Tiny2000 2008-07-04 22:26:21 (34 views)

agree 100% - scorneil 2008-07-04 13:45:48 (26 views)

A couple thoughts - Ryan in T.O. 2008-07-04 12:06:51 (63 views)

From the perspective of an increasingly "hands-off" kinda guy... - B_S373N 2008-07-04 11:37:03 (73 views)

What about those new restaurants that let you bring in your own wine? - Visti 2008-07-04 11:54:22 (54 views)

Fair. After reading a couple more posts, I do have some additional thoughts. - B_S373N 2008-07-04 15:48:56 (38 views)

re: "loyalty program" - 1.8TQ99.5 2008-07-04 16:30:59 (23 views)

How about a fixed surcharge per job when installing customer-sourced parts? - nanotech 2008-07-04 11:03:32 (62 views)

Yes AND No - Visti 2008-07-04 10:49:52 (82 views)

I think No.2 is in Bryan's best intrest... - AudiLife 2008-07-04 10:53:04 (58 views)

Sorry, guys I wanted to stay out of discussion - but I couldn't help interjecting food for thought - Bryan@independent 2008-07-04 10:41:04 (48 views)

More food for thought - I hear RoyFoss is now charging $140/hour - Bryan@independent 2008-07-04 10:42:16 (87 views)

Yes, parts are part of your profits - Jerry D 2008-07-04 10:36:04 (65 views)

I think the labour rate should be the same no matter what... - AudiLife 2008-07-04 10:33:26 (74 views)

The warranty usually goes without saying - how am I to warranty parts I didn't sell! No brainer imho - Bryan@independent 2008-07-04 10:39:52 (79 views)

Sure I find your parts and labour very well priced... - AudiLife 2008-07-04 10:47:09 (74 views)

So then everyone pays the price of guys sourcing their own parts...? - Bryan@independent 2008-07-04 10:52:45 (86 views)

Honestly Bryan... - AudiLife 2008-07-04 11:06:33 (96 views)

I know I'll get flamed for saying soo.. - AudiLife 2008-07-04 10:59:00 (82 views)

Undecided. I buy 90%of my stuff from you, 10% BYOP - Visti 2008-07-04 10:57:17 (38 views)

I guess... Are you finding that sourcing parts is a major hassle for you? - 1.8TQ99.5 2008-07-04 10:13:41 (34 views)

Not at all. I know a lot of shops that will bump the labour to cover what they are missing out on - Bryan@independent 2008-07-04 10:35:08 (82 views)

i dont think so parts are parts ... - ttmxp 2008-07-04 10:07:20 (40 views)

If a business is based on $x income on labour, and $x income on parts to make profit... - Bryan@independent 2008-07-04 10:32:25 (42 views)

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