Charging Cable Recall 93U6/23V842

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04-26-2024, 01:36 PM

#131

RAudi Driver

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Quote:

Originally Posted by A4 Phil

My home charger is a Grizzl-e. I only use the portable charger on the road.

Contact Audi USA about your case. Your service department is not going to help you on this one outside of maybe an Audi gift card which has to be used there. Audi USA might actually just send you one of their Audi Visa gift cards they seem to have drawers full of.

I filled out the reimbursement form, attached receipts, and stated I was forced to buy another home charger and have my nema replaced. I'll try to update when I get a reply.

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04-26-2024, 02:24 PM

#132

A4 Phil

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Quote:

Originally Posted by RAudi Driver

I filled out the reimbursement form, attached receipts, and stated I was forced to buy another home charger and have my nema replaced. I'll try to update when I get a reply.

I had an issue with Audi Connect where it billed at the wrong rate when it renewed. I called and Audi figured it out in a few days. Ultimately they refunded the overcharge to my credit card and then they also sent me $200 Visa gift card for my inconvenience. I have also dealt with Audi before on more serious issues and received nothing. However, those issues did not deal with billing.

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04-30-2024, 05:44 PM

#133

JNealCox

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Quote:

Originally Posted by Tronification

I tried charging at 100% with the new cable. Can confirm that the plug remains substantially cooler than with the old pigtail.

The long cable (from brick to car) still gets fairly warm (they saved a few bucks on copper with that one as well).

Got my recall work done today. Big problem for me is that the new L2 cable has the plug facing the wrong way! I can only mount it with the face of the brick facing the wall or face down on the stool! Still, rigged it that way and it is currently charging at 8.8 kW.

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04-30-2024, 08:38 PM

#134

Tronification

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Quote:

Originally Posted by JNealCox;[url=tel:25903917

25903917[/url]]Got my recall work done today. Big problem for me is that the new L2 cable has the plug facing the wrong way! I can only mount it with the face of the brick facing the wall or face down on the stool! Still, rigged it that way and it is currently charging at 8.8 kW.

The pigtail’s also half the length of the old one. Cheap bastards!