Avoid the e-Tron like the plague that it is! DO NOT BUY.
09-27-2020, 07:10 PM
#61
Not so in Texas. Lemon Law is strongly biased in favor of Manufacturer. From experience: after four failures of the same type in a BMW i3, the Examiner asked only one question: Is the car working now? I sold it right after the final decision of denial rather than waiting for the fifth failure.
09-28-2020, 06:29 AM
#62
AudiWorld Junior Member
Thread Starter
I had a RS6 on order as I love fast wagons (I also have a 2020 E63S wagon) but after my experience with Audi I am done with them - which is a shame. Although, again I will say my other Audis were fine it has only been the e-Tron. However, now seeing how they treat customers when things get tough I won't deal with them again. I know many have said other manufacturers can be just as bad and that is very possible. But this is an extreme case where I have had 2 lemons in a row which I would presume is fairly unheard of in any brand. I was told this was escalated very high in Audi and they are fully aware this is my 2nd lemon. You would think that would cause a case manager (their retention team as they call them) to go into overdrive and sort this out quickly but that is far from what I have experience so at this point I am simply done.
09-28-2020, 08:45 AM
#63
In your case, you should have hired a competent Lemon Law lawyer and pursued recourse under the Federal Magnuson-Moss act, as my lawyer threatened to do with FCA (it never came to a lawsuit). As soon as you enter into binding arbitration with these companies, you lose. Since manufacturers typically pay the arbitrators, guess how the arbitrators typically will rule? In favor of who pays them, of course!
09-28-2020, 09:01 AM
#64
In lemon law cases, attorney fees are paid by the manufacturer if you win. Typically, these cases are taken on a contingency basis, meaning if you don't win, they don't get paid. Yes, lawyers usually are the winners, but you could've also shared a victory with them in the case of your BMW.
09-28-2020, 08:46 PM
#65
In lemon law cases, attorney fees are paid by the manufacturer if you win. Typically, these cases are taken on a contingency basis, meaning if you don't win, they don't get paid. Yes, lawyers usually are the winners, but you could've also shared a victory with them in the case of your BMW.
Excellent statement - mirrors my experiences with lawyers precisely. The best ones are worth their weight in gold, and aim to minimize your legal overhead and mental stress as much as possible. And, no I'm not a lawyer....
09-29-2020, 04:55 AM
#66
03-09-2021, 03:06 PM
#67
My 2019 First edition is now in the shop coming up on three weeks for the battery module issue. Same story about needing to wait for the limited supply, $100,000 tool to arrive. Up to this point I've been a willing guinea pig with the First Edition, not sure I'm willing to continue with my LL time running down.
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alevek (03-10-2021)
03-09-2021, 10:54 PM
#69
Your experience sounds similar to mine. Took delivery in October 19
new door handle
Flickering light bar
squeaky hinges
June 2020 new battery module
October 2020 entire new battery
Spent 1/3 of its first year in the dealership
eventually audi agreed to buy it back
car is fantastic when working. I’ve owned audis since 2003 and never missed a beat including brand new models
this was a car that was IMO rushed out to try and bridge the gap with Tesla and it shows. it needed another 6 months of development to fix the quirks. I lost all faith in its reliability and leaving me stranded on the road twice was the final straw.
I expect the latest models have had these problems ironed out but it made me move away from Audi for the first time in a long time and I’ve bought an X5 45e.
I would reiterate though that it is a fantastic car when working and I would average 200 miles from a charge
new door handle
Flickering light bar
squeaky hinges
June 2020 new battery module
October 2020 entire new battery
Spent 1/3 of its first year in the dealership
eventually audi agreed to buy it back
car is fantastic when working. I’ve owned audis since 2003 and never missed a beat including brand new models
this was a car that was IMO rushed out to try and bridge the gap with Tesla and it shows. it needed another 6 months of development to fix the quirks. I lost all faith in its reliability and leaving me stranded on the road twice was the final straw.
I expect the latest models have had these problems ironed out but it made me move away from Audi for the first time in a long time and I’ve bought an X5 45e.
I would reiterate though that it is a fantastic car when working and I would average 200 miles from a charge
Last edited by wynnema; 03-09-2021 at 11:07 PM.
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Multiphonic (03-10-2021)
03-10-2021, 09:36 AM
#70
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Hello all - have been looking for a new car to replace my 2013 BMW 335 and looking at EV and Audi for first time. Have family of 5 including 2 teenagers and another kid almost 10, so want a car we can use as a family car on the weekend, especially if I'm spending quite a bit of $$$.
Looked at the Taycan but thought it was too small for 5, and same with Model 3 / S, and the Jaguar iPace.
Didn't like the look of Model X, and was almost set on Etron, until the unveiling of the Taycan GT. But now the more I read the more that doesn't seem big enough for family of 5. So now back to Etron, and certainly glad to hear these horror stories before I make final decision.
Live here in Houston so the dealership I've been looking at the cars at is the same as the OP, Audi Central in Houston......
Looked at the Taycan but thought it was too small for 5, and same with Model 3 / S, and the Jaguar iPace.
Didn't like the look of Model X, and was almost set on Etron, until the unveiling of the Taycan GT. But now the more I read the more that doesn't seem big enough for family of 5. So now back to Etron, and certainly glad to hear these horror stories before I make final decision.
Live here in Houston so the dealership I've been looking at the cars at is the same as the OP, Audi Central in Houston......