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Yesterday was a good day for the AR!

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Old 05-01-2008, 06:34 AM
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Default Yesterday was a good day for the AR!
Well the indy has stepped up to the plate! He submitted a claim to his insurance for the damage to my engine and the claim has been approved. I am very relieved to say the least. He does not want to even bother with the INDS inspection - his choice. So INDS is off the hook Bruce...for now

He is not fully admitting fault but admits it is suspicious the tensioner failed three days after they touched it. So now he said it will take a couple of weeks to complete the work. Very happy!!!!
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Old 05-01-2008, 06:40 AM
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nice shop!! Its great to hear stories with endings like this.
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Old 05-01-2008, 06:54 AM
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Default Wow, that is great news -- nothing beats a good Indy
Be sure to refer him some business -- class act.
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Old 05-01-2008, 07:05 AM
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Wow. Sounds like a very stand up guy. I'd definitely give him my return business.
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Old 05-01-2008, 07:08 AM
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Default Yeah I think that's aprt of it..I have sent allot of business his way over the years.
Not to mention I can be fairly persuasive<ul><li><a href="http://www.philsforeignauto.com/">http://www.philsforeignauto.com/</a></li></ul>
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Old 05-01-2008, 08:40 AM
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nice, that must be a plesant suprise.
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Old 05-01-2008, 08:48 AM
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Yeah, now that is good business practices
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Old 05-01-2008, 09:17 AM
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Should we send him some emails praising his integrity?
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Old 05-01-2008, 09:20 AM
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Default Re: Should we send him some emails praising his integrity.....
So he knows his actions are noticed in the Audi community, and in the long run this gesture will bring him more customers &amp; encourage him to step up again if something like this happens?
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Old 05-01-2008, 10:51 AM
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Default Absolutley!
bruce@philsforeignauto.com

Bruce Ordway
Phil's Foreign Auto Inc
15c Adams Street
South Portland ME 04106
www.philsforeignauto.com
207-767-5008
207-767-3301 FAX
877-548-2906 Toll Free!
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