There is a small piece of plastic connecting the air intake with the filter box. YBH was supposed to fix the engine (which some of you know the WHOLE story - others can search the archives) which I would think they would make the engine COMPLETE, LIKE NEW, DONE RIGHT THE FIRST TIME. <br> well, when i lifted the hood, the center cover was disgusting - oil stains, anti freeze and the part was missing from the air intake. I asked YBH why that part was missing and they said "It wasn't there when it came in." Oh , so you don't replace a missing piece - so the insurance paid you 4600 bucks to fix an engine, but since that piece was missing when it came in - you don't bother replacing it?? Does this make sense to anyone? Has anyone else had the same experience with YBH?? I almost can't wait for Audi to call and ask about the service I recieved

As many of you know our beloved Jim H. is with YBH and latley he has been wrongly criticized for posting some info. Although I have no personal experience with YBH I would always reccomend them to anybody I know who lives in that area becuase of Jim's valuable contributions to this forum.<p><br>Stu Koch<br>99 2.8 qts

JimH. might be nice and the buying experience was painless but service is another story. I had the service tech. drive our 2.8 and after a quarter mile ask me if this was a 1.8 or 2.8. Also, you need to keep your BS alerter on since they seem to give out a lot. Just not as confident with service as with sales. Makes me feel like I'm visiting a Chevy or Honda dealer.<p> Jim, can't you hire better people? They're the ones that are really making you the money.<p>