I don't think she's being completely insincere but the general consensus on other message boards of our type is that it's not worth it. Among its claims, protects against acids, bird poop, tree sap, hard water, etc. You don't have to wax when it's on.

Its warranty:

http://www.cilajet.com/cilajet%20warranty%2010yr.pdf

Know anything conclusive about this stuff?

to maintain the warranty.

Do a google search..... sounds like a new version of permaguard or undercoating....

"Application:
Since epoxy is liquid (so is Cilajet) it creates a thin layer over the paint (According to the company one ounce is enough to cover a medium size vehicle). When epoxy cures, it creates a somewhat plastic and glue-like coating, hard as PVC. This application over the paint results in a "PVC-like" overlay. While epoxy is very resistant polymer against environmental contaminants, it does not tolerate mechanical violations, such as polishing. Remember a PVC pipe or an epoxy floor does not require complete scratch free surface. However, your car does. In addition, since the paint is not etched (see below) the binding is not stabile and durable. Therefore, compounding a vehicle with an epoxy coating creates scratches (It is like compounding plastic).
Therefore, Cilajet voids the warranty if epoxy treated vehicle is polished. Also, it is a misleading statement from the manufacturer that the binding of the epoxy is on molecular level. While the curing process is a molecular action (that is hardening process involving epoxy resin and a catalyst), the connection between epoxy and surface is mechanical. Remember that epoxy is widely used as concrete floor coating (requires etching process), deck wood coating (wood is very porous and etched by nature), untreated metal (that is exactly what was used in manufacturer's testing).

Cosmetic effect:
The softness of the paint as stated by Cilajet has VERY little to do with the coating. It is a result of polishing and compounding. The gloss value has also to do mostly with the polishing part. However, the epoxy adds some shine on the vehicle as it does with your garage floor.
What I often see is statements such as "it makes my car shiny". Well, motor oil makes your car shiny; butter makes your car shiny so does a million different waxes and shining products. The question you should ask is:
Does it PROTECT the paint? Why? What are the chemical properties? What are the resistance and failure points?

Functionality:
Cilajet is a paint sealant . Sealants have one function ONLY. That is making a surface waterproof and water repelling. That is it. Just because something is repelling water, does not mean that it is protecting against everything else. Moreover, if Cilajet was protecting as it promises, the warranty should be different.

Warranty and Durability:
As it is the case with all epoxy-protected surfaces, the application will decay with the usage. Therefore, the 10-year warranty is very limited. The warranty says:

"Eligible vehicles: New Vehicles: cilajet™ Limited 10-Year Warranty applies only to new vehicles that have been treated with cilajet™ within 180 days of titling, have less than 7,500 miles on the odometer at the time of application and have the product reapplied after 5 years of original ownership. Commercial vehicles and/or vehicles for hire are NOT eligible for the 10-Year and 5-Year Limited Warranty.
Pre-Owned Vehicles: cilajet™ Limited 5-Year Warranty applies to pre-owned vehicles that are 5 years old or newer, with less than 40,000 miles on the odometer at the time of application."

As stated by the manufacture, warranty does not include commercial vehicles and commercial usage of the vehicle voids the warranty.

Since the coating is very thin and the epoxy is not as strong as it should, in order to provide proper protection, the sealant cannot resist harsh chemicals. Therefore, manufacturer limits the warranty if any contaminant is not removed immediately, or if bug remover or degreaser is used.

"The treated vehicle must be properly maintained by frequent washing and the removal of any foreign substance, as soon as it is noticed. If a bug, tar, or tree sap remover is used, cilajet™ must be reapplied to the affected surfaces to keep the warranty in force. Failure to maintain the vehicle's condition by regular and appropriate washing/cleaning invalidates the warranty."

Well, as you see there IS no warranty. Hehehe...Whatever happens to the paint is a result of "Failure to maintain the vehicle's condition". This warranty is a joke. I wonder why they don't provide a 50 year warranty, or why not lifetime? Legally they do not need to fulfill it. ALTERNATIVELY, if you have any problem with them so they have put an arbitration clause in the warranty too. So forget small claims process. You must go through the costly arbitration process.

Test Result:
Cilajet was tested only in a lab in Texas for 110 hrs and not on the paint. They sent a chrome/nickel plate, which DID show loss of chrome and heavy pitting.
My car has a few chrome details but it is not made of chrome or nickel plates. By the way, that was 110 hrs of (let's say) very harsh testing. But 10 years warranty is 87,600 hrs (5 years 43,800 hrs) subject to sun, dust, acid rain, you name it.
Even in their own test, they are using an untreated metal plate. Guess what? One industrial usage for epoxy is as a non-corrosive sealant on untreated metal, not automobile paint. It protects steel wool from rust, so do undercoating and rust protective products or liquid galvanizer. However, I don't put those products on my car, and my car is not made of steel wool or untreated metal, is yours? "

Google search is what I always do first. Then I ask people at boards I'm comfortable at. Yeah, I saw that one. I think I'm just going to opt out. She's really really pushing it hard, and for the most part, the rest of the transaction was extremely straight forward. Slightly over dealer invoice because my friend at Audi arranged it. I almost believe her when she says she totally trusts it.

$200-800 per car? Which on these cars is about 2.5%. When I was a lot boy way back when, we'd charge $80 for pinstriping (cost: $3 in parts & labor), $100 for interior protection package (cost: $5), $200 for exterior protection package (cost: $12-15). I think you see my point.

back up. It's what any good salesperson would try to do. I should know - I used to be one. Thank goodness my dealer never made me push that crap.

Cool. Told her I don't want it via email. Lets see what she says. Thanks guys. No credible person has told me to get it. Not a single one.

Well, I actually purchased it, it's on the contract, but I called her back next day and told her to cancel it. Thus the language.

I was having such a great experience at Audi, everything was so straight forward, I actually believed her pitch. Never even heard of that stuff before. Came home, did some googling, read several threads on different boards about it, and mostly it was negative, but arguably still "up in the air." But since I can't polish or wax my car for 5 years, I wouldn't take Cilajet for FREE at this point.

and you'll pay more for them at the dealer but the convenience may be worth it.

Now they MIGHT be nice and, out of goodwill, let you out of that portion of the contract but they would not be under any legal obligation to do so.

If I were in that position and they refused to let me out of paying for that no matter how much I complained then I would eat the money and chalk it up to a learning experience.

That is: Know what I'm buying before I sign.

But, under no circumstances, would I allow them to put that **** on my car.

Yeah, got clear bra and tint. Man, finally done. Got the Cilajet removed but it was kind of a weird experience. She took my change of heart rather personally.

Yeah, got clear bra and tint. Man, finally done. Got the Cilajet removed but it was kind of a weird experience. She took my change of heart rather personally.

Hi I'm a new audi owner, I bought an A4 about 3 months back. And the dealer threw in the Cilajet protection in my deal. But now I am in two minds about the whole thing. Can the coating be removed after this long? Will there be any damage to the car?

This is an old thread... but it sounds to me like he was saying he had it removed from his order (contract), not removed from the car. I don't have any experience with this Cilajet stuff...I went the Clear Bra route. Sorry bro...don't know if there will be damage, but from the sound of it; it sure doesn't sound like it would be pretty after a removal try.

When I got my last A4 the woman was pushing hard for me to get a special battery installed under my hood that would charge the paint in such a way that would resist corrosion. Her words. Had never even heard of this before. It was offered to me at a mere $1500. I gave her a very firm NO.

It's ridiculous the things they try to sell you. If these sealants and special protectors were so crucial Audi would have applied them in the first place.