View Full Version : XM Radio - poor quality sound


Jamjar
11-18-2004, 05:19 PM
I had XM radio installed earlier this week. I have noticed that the quality of the sound is poor, particularly with the talk radio stations. Voices sound distorted - like a poor streaming feed through the internet. I assume this is not normal. Any thoughts would be appreciated. Defective tuner? Installation not performed correctly? Other?

greenie
11-18-2004, 05:57 PM
coming in the same way? How does the music sound?

Jamjar
11-18-2004, 06:20 PM
I just called XM and the tech expert said the "line out" needs to be adjusted. He thought the MMI controls would be able to adjust the line out or audio level, however, I do not think we can make this adjustment throught the MMI. It probably needs to be adjusted on the receiver. Any idea where the receiver is installed?

Arkay
11-18-2004, 06:23 PM
And I'm thrilled with the variety of music available.

What you're hearing is probably not normal after any satellite radio installation. I'd check with the dealer that performed the installation and see if there is a defect present.

Jamjar
11-18-2004, 06:29 PM
I will contact the dealer tomorrow.

greenie
11-18-2004, 07:09 PM
You are correct about it being the receiver.

Jamjar
11-18-2004, 07:31 PM
I will call the dealer tomorrow. Thanks.

badmyan
11-19-2004, 01:01 PM

Jamjar
11-19-2004, 02:32 PM
Dealer said there are no adjustments available on the receiver. It is simply installed without adjustment. I have an appointment to see if they failed to connect it properly, otherwise it sounds like the receiver may be defective. The XM plays with half the volume of AM and FM stations with a noticeable difference in quality. Also sounds like the XM is not coming through all of the speakers.

fabeneag
08-19-2005, 11:00 AM
Did you resolve this problem? I'm having a similar problem with my Sirius.