My trunk today has decided it doesn't want to open when I want it to. Regardless of whether I use the remote, interior release button or the trunk latch above the license plate. It acted like it was going to open, raised about 1/2 inch and then slammed shut. I finally had to pull the latch and physically pull it up.
Then, it didn't want to shut using the button - it would start to close and then return to the open position. Finally just closed it manually.
Got home, pushed the button from inside - opened fine. Emptied the trunk, while whining at Randy about the trunk issue - pushed the button and it closed just fine! I guess I'll see if it decides to play nice tomorrow. Oh well, I need to call the dealer anyway - they're supposed to be getting some parts in for Mr. Prune - might as well give them one more thing to fix... <sigh>
05-18-2004, 07:50 PM
Others have had trouble with this. Not sure if its "parts" or lubrication issue. Good luck...
05-18-2004, 08:31 PM
05-18-2004, 10:13 PM
I have noticed it doesn't take much to knock it out of whack...if the trunk tries to close and hits something inside that doesn't quite fit, and pops back open, I start having problems with the auto-close feature. When the guy at my golf club puts my clubs in the trunk and, not knowing about the soft-close feature, forces the trunk lid down, it sometimes does not re-open. Sadly, I think this is one of those features that is prone to 'bad behavior' because it is very easy to throw it off its game.
05-19-2004, 02:22 AM
Maybe they will post in this thread. BTW, they too whined to Randy and as we all know it didnt do much good! LOL
05-19-2004, 04:20 AM
Although it was intermittent, it started behaving like that when the weather was cold this winter. It'd open an inch or two, then slam shut. At the time, I thought it was temperature related.
Several months ago at my 5K service, they lubed all the seals, replaced the "latch" and said it was fixed. It wasn't. In fact, it's been worse since. Now, it does it nearly every time... only instead of slamming shut, it just unlatches and sits there. (I have never had a problem with it closing on its own when pressing the trunk button though.)
I was supposed to get my car back last night after a few days in service to address this and a couple other minor issues (now at 10K miles). At the end of the day yesterday, the Service Manager called to tell me that even after replacing the parts they ordered, it still wasn't working properly. He wanted to keep it another day and see if they could get it figured out. We'll see what today brings.
If you do end up taking your car in to have this addressed, I could send you my Service Manager & dealership's name if that would help your guys (assuming they can actually fix mine). That might save them trying the same wrong fixes with yours.
05-19-2004, 04:45 AM
your service guys acknowledge the problem and want to fix it.
05-19-2004, 05:06 AM
Excellent customer service will compensate for a multitude of annoyances. All dealerships should figure that out.
And to be honest, after my two 745 experiences, a cantankerous trunk is barely a blip on the radar.
I just want my car back...
05-19-2004, 05:59 AM
days of not closing using the "button" and since has worked perfectly. . .perhaps the verbiage I used when it failed to work did the trick?. . .or, since it occurred after putting my golf bag in the trunk. . . perhaps they are allergic to golf balls or clubs? Mr.MBDefector may have it right. . the important thing is that at some pont, one of us is going to find a dealer that figures this out and this forum will then solve alot of our problems as usual. . . if I were an AOA service tech I believe this forum would be the first place I would go for a "fix". . even before contacting AOA.
05-19-2004, 06:46 AM
As older generation Ferrari owners used to tell me!
05-19-2004, 07:45 AM
I haven't tried the trunk yet this morning, but if it's still misbehaving, my service advisor will be hearing from me. I would like to get this cleared up before hitting the road in June. I would hate to be in the middle of nowhere and have my car keep my luggage hostage in the trunk!
Let me know what the final diagnosis is on your trunk and your dealer info - my service advisor's the type that I think would welcome such info.
05-19-2004, 07:51 AM
Just like me :)
05-19-2004, 08:00 AM
It would be nice if the dealers would communicate with each other to solve our problems. Unfortunately, that would mean admitting to someone else that they need help!
05-19-2004, 08:29 AM
... I have always been able to open the trunk manually. No luggage hostages here.
05-19-2004, 08:32 AM
05-19-2004, 09:32 AM
Benny Hinn on TV.
05-19-2004, 09:48 AM
who are "trained" or in the case of an A8, must build character to put up with the glitches.
05-19-2004, 12:12 PM
Noticed this at a couple of the parking garages here in NYC when I parked. When the car was on the entrance/exit ramp, both inclined and declined, the trunk closer didn't want to work.
Slightly embarrasing in front of the attendants waiting to see this technological marvel, but I was more annoyed and perturbed during those 'moments'.
05-19-2004, 12:16 PM
We just learn and adapt to the A8L I suppose. As long as it doesn't leave me stranded in a snow storm or 100+ days, then all can be forgiven.
As for our dogs running our lives, well, that's just part of pet 'ownership'!