my local Audi dealer and purchased an extended warranty for ttl 7 yrs/70k, no deductible, transferable, for less than $3k. I went for 7 yrs as I thought it prudent for re-sale purposes. I'm happy/relieved.

that will do them here in Ga I might use them.
Was it fidelity ?
Only thing is when does the warranty start ?
after the original one does or when you purchased it ?
thanks

I briefly checked with my dealer and they spoke of some aftermarket warrantee thing, and they said that customers end up caught between the dealer and the insurer to get service covered.

Tell us more please.

Mike

...so, all in all, good move.

When you consider that the Platinum covers virtually everything, and is transferable, it was a wise move, in my opinion.

I paid a bit more than you did, by the way.

by my dealer. I took it, asking no further q's.

Program started about a year ago, I think. Includes choices of coverage & years covered; I went with 100K mi/6 years, no deductible, platinum plan (the most comprehensive), which cost $3435. I bought my plan last summer, just before reaching 24K mi, which would have bumped up the price by $110.

I just did a search at audiusa.com and came up with nothing, so I sent an email requesting a link.

Meantime the service company and administrator that Audi contracted for the plan is Fidelity Warranty Services in Deerfield Beach, FL, toll free (877) 800-0286. Audi's logo is on my contract.

...I have 7 years total (3 year extension of the 4 year factory warrantee) and/or 100,000 miles, which does take me out 30,000 more miles than your plan.

They also offer a Gold, which is less comprehensive, and a Silver, which covers even less.

Also, how many miles to you have now? That affects price too.

I'm asking these questions because altho I realize dealers have leeway in pricing, I want to make sure I wasn't ripped off by paying more.

so I'm not sure what that means? Does that mean they'll fight on your behalf to get something covered the third party says no to? Does that mean if the 3rd party goes bankrupt Audi will honor it? Does that mean it's as good as their factory original warranty? If I had to guess, I'd say no, no and no.

Is that price overinflated because Audi, acting as a vendor for this product is taking a piece of the commission for brokering it through their dealer network thereby driving the price up? Probably.

And the sad part is, I'm running down to my Audi dealer right now to sign up! :-)

...and Audi's name is all over it, including the marketing materials.

The questions you raise are certainly valid, but I would point out to you that the items covered under the each level of protection are quite literally spelled out. Itemized.

These two things are what made me pretty comfortable that it will stand up.

Also, note that wear-and-tear items are not covered. The literature and the contract are quite upfront and quite clear about that.

$3,600.00 No deductable .
Man I love knowing its all covered now

7 years was out of question for me but mileage wise 72,000 is good cause I would probably sell in the high 600000 mile with some warranty left
and thats about 5 years or so for me.
And still in stock form as far as leaving engine alone except maybe k&n and better diverter valves
which should not harm anything.

ordered them...but I think they were out of stock........I just think they look better than mine.....and you car kicks @$$ also btw...

Audi Pure Protection plan was included (becase of previous issues with S4)

The pertinent paragraph in my contract reads as follows:

"INSURANCE: OUR obligations under this Service Contract are insured by Courtesy Insurance Company, 500 Jim Moran Boulevard, Deerfield Beach, Florida 33442. YOU are entitled to make a direct claim to Courtesy Insurance Company. To do so, call 1-800-298-8011 for instructions."

Interestingly, Fidelity Warranty Services also is in Deerfield Beach. That seems a little suspicious, but I don't know enough to call it a negative.

Audi's logo is at the top of my contract, and I kept Audi's silver Pure Protection promotional brochure. Their name is all over this thing, and if it fails & clients can't collect even from the insurance company, Audi's name will be mud with (I'd guess) hundreds customers who paid thousands each for worthless coverage. Personally I don't think AoA will let that happen; too much is at stake.

If it does happen, our best insurance may be forums like this one, where we can vent...others can see it...and Audi will feel the pinch in its pocketbook if there's enough of it.

Never heard of them, but they are a niche player in the insurance industry.

I just called the FL Dept of Insurance, which is now in the Dept of Financial Services, and gave them Courtesy's name & address. I was told Courtesy is licensed in FL to sell auto warranties. When I asked about complaints, I was told there have been three in the past year.

Then I asked about Fidelity. They too are licensed, but complaints over the past year totalled 35. That seemed high, but the woman with the state agency said it may not be high compared to the number of policies they write. So I called Fidelity and was told by a mechanical claims analyst that he attended a meeting last week in which it was reported that Fidelity sold nearly a million policies last year. Just to be sure, I asked again whether that was policies in force or policies sold last year; he said policies sold last year.

admitted carrier and a non-admitted carrier. Every state insurance department has what they call an Insolvency Fund. In the event an insurance carrier goes bankrupt (which is not at all unusual) the policyholders need to fall back on something and/or someone to pay for claims. Since no other insurance carrier is going to offer to pay the claims of another insurance company out of good will, the various state insurance departments set up the Insolvency Fund. To the extent that there are funds available to pay claims, you as the policyholder with a claim would file it directly with the state and they would handle the claims and reimbursement and/or sub it out to a third party.

If they are an "admitted" insurance carrier, that means all the policies they wrote are in fact subject to the insolvency fund. If the are a "Non-admitted" insurance carrier, then they are NOT subject to the insolvency fund, meaning you are screwed if you file a claim. No funds available.

People assume because it's a big name insurance company, nothing can go wrong. Fact is, natural disasters get really visible press, but mostly all insurance companies cede off a portion of the insurance limits with what is known as a Reinsurance Insurance Carrier. The insurance company generally doesn't take the huge hit (claim) but it's the reinsurer that the public never hears about that gets whacked and either raises rates or goes out of business. What takes down an insurance company is something they made an underwriting decision to keep all the insurance limits "in-house". Meaning, they pay the entire claim amount and don't bother to get reinsurance. That in and of itself is no big deal until they provide insurance coverage for something unforseeable at the time they underwrote all those policies. Pollution liability is one that comes to mind. Mold, Sexual Harassment, etc... Things that at the time seemed like good sound underwriting decisions.

Not that there's anything wrong with this class of business (auto warranties), but a company this small is impacted much greater than a larger insurance company and if they are a non-admitted carrier as I described above, it's even riskier for the customer like you and I.

Whew! Sorry but I needed to type all that out to give myself a refresher course!!

But Courtesy's agreement to pay claims for Fidelity is not a "good will" thing, as far as I can tell; it's written into my contract, as quoted in my prior post titled "Insurance is mentioned."

If you want to find out more re possible ties to state resources that you mentioned, I'd welcome it! But for the record I'm not sweating this too much, having heard or seen encouraging news from the state as well as Fidelity (a million aftermarket service contracts per year is not small IMO) and in the wording of my contract.

Plus, as mentioned earlier, Audi's logo is on the contract, the toll-free number on the contract reaches Audi, and I just can't see them bailing on this if there are problems because the price they would pay in negative publicity would be enormous IMO.

or auto insurance and that's a diff story!

If you call the (877) 800-0286 number they will tell you to speak to your local Audi dealer for pricing and coverage info. They will also tell you that all Audi dealers will have information on the program and can write a contract for you. Well this is not true. Audi of America does not require the franchises to offer this program. As far as they are concerned it's just another third party service contract that they could offer if they wanted to. The two dealers near to me don't bother with it. One offers Warrantech and the other offers EasyCare. I am not impressed with this "Audi" branding of the warranty. I can understand and in fact would expect it be underwritten by someone other than Audi, but if it has the Audi name on it then:
1. All Audi dealers should offer it.
2. The Audi information center should have details on it and not pawn you off to an outside company that will then tell you to speak to your dealer.
3. The Audi web site should have information on it.