I cant seem to get my computer to recognize the cable. I tried changing port numbers and that still did not help.

we don't "support" any such converter. This is not to say that no converter will ever work, only that every one we've tried has had "issues" of one sort or another. See the entry in our FAQ linked below:

-Uwe-<ul><li><a href="http://www.ross-tech.com/vag-com/faq_1.html#1.5">http://www.ross-tech.com/vag-com/faq_1.html#1.5</a</li></ul>

Uwe- I have a serial cable that I purchased from a friend that sold his Audi, is it still eligible for the upgrade program?

"You can sell the Interface, but the software license and support are not transferable."<ul><li><a href="http://www.ross-tech.com/vag-com/faq_3.html#3.10">http://www.ross-tech.com/vag-com/faq_3.html#3.10</a</li></ul>

since he is the "original purchaser"...