I finally got in contact with the FOM through the AoA Customer Service Supervisor. I was offered what I was seeking and all is better. It appears the person I was told to talk to has either changed positions or is no longer with audi since the response was from a different person. Somewhere there appears to have been a mix up but I thank audi for working it out and ending my problem. My faith has been renewed in AoA's backing of their product. Thanks everyone for listening to my rants.

AoA is finally backing up their great products! I feel great, despite having the flu for the past couple of days!

then you can remove the signature =)

I'm sure that there has been monitoring of this board to some degree, and the mood was not a good one as far as the opinions expressed toward AoA.
Glad to see that they have stepped up and are making things right. Sure gives me a higher opinion of them and a greater confidence level.
I won't be going into sheer panic over an ECL or phantom noises now.

I still think they are the pioneers in that department.....

Well done for remaining calm and sorting it out.

Glad to hear it. Congrats! - rb

Send me a check for half my payment from the month my car was in the shop.

I got a full payment for 3 weeks in the shop.

Sorry if you were just joking here... It just bugs me when people demand more than they deserve. If everybody had this attitude, they would just decide we could all go to hell, and nobody would get anything.

Don't make "customer satisfaction" an impossible task for the vendor.

How do you like your new s4? I saw your b5 s4 on bloomberg. Got to love the cars on bloomberg... especially the cars in london.

If you don't mind me asking who do you work for and what type of work do you do?

I work for Deutsche Bank Asset Mgt in fixed income portfolio mgt.

and thats what I got.