View Full Version : READ : few issues with my car. AND AUDI service *ramblings*


caster
07-22-2004, 07:09 AM
I posted about one of these problems once before and everyone said they didnt have it

one reoccuring problem Im having is a 1/8" black line going around my inside door panel. This has been the case since alittle after delivery. The service manager said he seen this before in his showroom.

When I was getting into my car today after service, there was a cute ~35 year old ( MILF ) getting into her cab. She just had it serviced. I looked at her door and didnt see any types of markings.

My question is DOES anyone have a 1/8" line going around their interior door panel? This line is from the black rubber gasket that the door kisses when closed.

The service manager told me he sent AoA a technical bullentin six months ago when I first told him about this issue. They have yet to get back to him!

Now for the new issue. When my convertible top is in the closed position there is a black line going right across the liner ( passenger side to drivers side ). The black line is comming from the first brace that is located in between the liner and the roof. I made them aware of this today and will await for probably NOTHING.

And today I give the service department at the dealer a C-.

I went in for my 20,000 mile service. Advised them I had synthetic mobile 1 0w-40 ( AOA approved ), advised them the car pulls to the right slightly, the liner is starting to decay from getting caught on the screw when closing, the liner has the mark and that when I rotated my tires the drivers side tire will not stand up straight. the tire leans to the side when off the car.

Well here is what they do:

1. they state their is no uneven wear on the tire. THIS is not what I said the problems was.

2. they changed my oil and put regular dino in. so as Im walking down I hear the service tech and service writer talking how they f up. They take my car back again and put in my synthetic.

3. the liner issue ( the one with the liner getting caught on the rivet )they know nothing about but have seen it before. i hand them the tyresmoke.net article on how to fix it. will await for probably NOTHING.

4. says theres no issue with alignment. Im going to take my car to a shop in the upcomming dayand pay for them to do the alignment and fix my off balanced tire. I will seek AoA to refund for alignment!

I have a LOVE and HATE relationship with this car. I LOVE THE CAR BUT HATE THE SERVICE. I owned acuras,nissans,fords,lexus . I never had such bad service or problems like the above!

Im done!

mrjain
07-22-2004, 08:02 AM

caster
07-22-2004, 08:03 AM

mrjain
07-22-2004, 08:18 AM
it seems anytime something is asaid about the A4 cab and somehow a woman appears in the story, you are the first to reply "pic please"!!!!

caster
07-22-2004, 08:22 AM

mrjain
07-22-2004, 08:58 AM

mrjain
07-22-2004, 09:01 AM
<ul><li><a href="http://www.mobil.com/USA-English/Lubes/PDS/GLXXENPVLMOMobil1_0W-40.asp">http://www.mobil.com/USA-English/Lubes/PDS/GLXXENPVLMOMobil1_0W-40.asp</a</li></ul>

caster
07-22-2004, 09:27 AM

SFV A4
07-22-2004, 03:12 PM

caster
07-22-2004, 03:35 PM

SFV A4
07-22-2004, 03:39 PM
I haven't made a stink about it to the dealer because it's pretty minor and I can remove some of it on my own with a damp rag or some 409 spray. It's like a rubber stain residue that eventually comes off if you scrub it a bit. My Passat did the same thing.

caster
07-22-2004, 03:53 PM

SFV A4
07-22-2004, 09:33 PM
Mine isn't too noticable till you go up close to see. And 409 spray has cleaned it up generally. Sounds like you got a more serious issue. Another factor is heat. If you live in a warmer or hot climate, the rubber moldings and such "sweat" or expand out againts the door panels a lot more. By the way, what color is your interior?

caster
07-23-2004, 09:27 AM

Audi S5 TC
07-23-2004, 05:03 PM
BTW, my Uncle is in the warranty business and he says that there are more warranty claims for Fords than for Audis due to Fords being more problematic. I guess you are one of the few people who have had great luck with Fords.

xaviexavie
07-23-2004, 08:18 PM

caster
07-24-2004, 11:06 PM
as anything and i only like a few cars!

caster
07-24-2004, 11:06 PM

SFV A4
07-25-2004, 01:56 AM
I don't let anyone wash or touch it. If someone is going to ride in it, they have to click their shoes to make sure all dirt falls off, etc... that type of analness. (But in the end, I make money off my leases... cause the cars look brand new.) Anyway, my advice for you with your drama at dealerships is to just tolerate what you can. Don't expect them to be into cars like we are. And don't expect perfection. Don't expect your car to be clean when you get it back. And expect a scratch here or there sometimes (within reason of course). Knowing all that ahead of time makes any potential blows a lot easier. Think about it this way...to them, we are more or less a number that they have to process through their system and spit out as fast as possible. But here are some easy tips to follow if you get the opportunity: Try to stay there during the servicing to watch where the car goes and how it's driven and handled. I have noticed I get a few stares from the service guys, but no one has ever told me I can't be there or must leave. It also gives them the "silent hint" that you very much care for the condition of your car and care about how it's treated while in their possession. Furthermore, it seems that if you keep a smile on your face, say hello to the people, and learn their names, they will want to go the extra mile for you. Being nice pays off many ways in life, and I have seen it pay off at the service department too. I used to be a hard-nose guy when taking the car in. Now I go in with an attitude like "how can I help them help me." Some of the service people really respond well when they are treated in a friendly way. I know this method isn't foolproof, but so far at my dealership (Keyes), it's gone incredibly well. My car has been either fixed or escaped any damage while there. Just food for thought. Try to find the best local dealer, learn who's good there, and apply some of the techniques above and hopefully things will improve for you. Cheers!