I have only had my allroad 6 months but when my air-suspension module failed the service dept. got me scheduled and proveided an A6 loaner. I was pleased w/ the process.

I have been going to them for 6 years and they have always pulled through. But for my S4 I'm going to do my own basic service (oil, filter, plugs)so I can save up for the big ones...i.e. belt, water pump, and timing belt changes...etc.

Joe and Dave have always gotten me when I needed it. Maybe they make a special effort to get me in since I travel down from Chattanooga..but what the heck..I arrive I hand them the keys to my car they hand me a set to theirs and I'm off shopping.

Have I had to deal with warranty issues with mods?. No..and since I have 62K I won't have to deal with it anyway.

Chris

Ask for Becky or Crystal in svc. Have worked with them since '01 for my A4.

Have always been honest and fair with me as far as service goes... I can't say as much for their parts department, had better experiences at JE for parts... but overall Nalley is great - and I didn't even buy my car from them.

My 10K service went without a hitch.

Jim Ellis doesn't seem to want to deal with you unless you drive a Porshe and your first name is DR.

Audi's are supreme at that location