Any suggestions for other seattle shops?

Makes them spawn faster.


or better yet, hit up Redmond European. :thumbsup:

I sent them an email a couple of months ago to query about some work I needed. I had swung by the shop and found it pretty empty. It took them a few weeks just to reply to my email. That was enough for me, I would NEVER go to them for anything. If you can't even respond to a potential customer wanting to give you money, no way I'm gonna trust you with my car..

I don't think I would judge a shop by the fact that it took them a while to respond to email LOL! I could name a few shops that never responded to my email once.

There has been a major power outtage in bellevue for almost all weekend, a lot of shops are not open today.

If I don't get treated right by a shop (and that includes proper communication, whether by email or by phone), I won't go back. You want repeat customers (or even first time customers), then treat your customers right.

Disclaimer: I've never dealt with Futrell's, and this is in no way a statement about them. I'm just making a general comment about any shop or business, whether auto related or not.

Apparently you guys up North got hit a lot worse than we did down here, power was out from the storm through today at noon, this included phones, sorry for any inconvenience.

This day and age there are so many spam filters (receiving and sending) emails can get lost in recycle bins (both to and from sender). If you ever need an immediate quote just call or stop by, thats why we have retail space instead of "Call for an appointment" warehouse space.


I'm sorry you didn't receive the timely reply you should have but please don't hold us responsible when using email, its hardly in our control what happens to the message from when its sent, delivered and when the reply arrives.

Dean

Bellevue 425 455 1999
Beaverton 503 629 5999

very timely with any sort of response to me. All have went out of their way to give me a hand with the problem in the link. I am still looking for a few more written estimates to help out my friend.<ul><li><a href="http://forums.audiworld.com/pacificnw/msgs/103610.phtml">http://forums.audiworld.com/pacificnw/msgs/103610.phtml</a></li></ul>

new shocks, brakes, control arms, tie rod ends, and a fluid flush all around. fun!

uhhh....yeah. This was a few months ago...No power issues that I am aware of back then. And maybe if the shop was staffed with someone living I COULD have spoken with them.

I only sent an email after calling repeatedly and going to visit an empty shop.

It opened October 2nd, prior to that it was "By Appointment" as we looked for suitable staff members.

I'm guessing since you went by "a few months ago" it was not open yet.