View Full Version : Better service departments - Momentum Audi or Audi West?


ekyub
10-30-2008, 08:39 AM
May be getting back into an Audi. I used to take it to then Advantage.

Millennium is too far

Crispin G
11-01-2008, 06:32 PM

HoustonA5
11-05-2008, 02:31 PM

mattchow
11-06-2008, 11:06 AM

ekyub
11-06-2008, 01:24 PM

hou-tt-mk2
11-07-2008, 07:28 AM
Worst service experience ever at Audi West.

ekyub
11-09-2008, 09:53 PM

SAF
11-10-2008, 09:51 AM

cit1991
11-12-2008, 11:32 AM

txag_a6
11-20-2008, 08:16 AM

quattronut
11-25-2008, 01:02 PM
The Momentum group is a rotten road apple. had numerous problems, including backing my car into a wall on two seperate occassions when in for service, sad when a dealer inflicts more damage in a couple days than the owner does in years of ownership of a vehicle on Houston streets, and we have more than our share of F'n Tards on the road here :^) this group also ran off most of the really good techs that were at Mahaan and Don McGill when they took over, some of the guys held on for a while, but then moved to Millennium when it opened.

HoustonA5
12-12-2008, 04:42 PM
there are many answers and many experiences here. I prefer Momentum, other prefer Millennium. None seem to prefer Audi West.

It all depends on your experience. Create a relationship with a service manager, and mechanic if you can. Relationships often trump service recommendations.

My $0.02

A6S4
01-15-2009, 11:16 AM
Millenium is privately owned. The other dealerships are corporate. And Kevin is one of the best mechanics in the greater Houston area. Also, ask for Mike in service -- busy, but attentive to your needs, and understands the love of Audis. And getting service isn't something that takes 3 weeks to get an appointment! I've grown accustomed to the job being done right the first time (imagine that...) which drove me away from Momentum.

Yeah, it is worth the drive.