I just moved to Denver in March and my check engine light just came on (car then had trouble starting) and I have to take the car in. Prestige is where it is scheduled next week (Thursday) and I NEED the car back by the end of the day on Friday so I hope they can get it done. Are they fairly reliable or is it a crappy dealership. I know Braman (Palm Beach, FL) owns Prestige and Braman service is horrid, that's where I purchased the car, I hope Prestige is better. Any insites are appreciated.
07-18-2002, 12:13 PM
My personal experience over the last few years is that Prestige has been significantly better than Stammler. I live in Boulder County, but drive the 30 miles to Prestige to avoid Stammler in Boulder.
07-18-2002, 01:16 PM
Sure. You can take to any Audi dealer for service. My experience with Stammler was they didn't treat me well b/c I didn't buy from them. I didn't buy from Stammler for my second Audi either because they don't deal.
07-18-2002, 05:08 PM
With out writing any lengthy anecdotes here, let me just say 'I've generally had better experiences at Prestige', but neither service department would I rate A+ and both have pissed me off at least once and both have gone above-and-beyond my expectations on occasion too, so ......
Loren in Denver
07-19-2002, 01:27 PM
ASW is a private shop, not associated with Audi whatsoever :)
08-07-2002, 12:31 PM
I was told they couldn't get me in for over TWO WEEKS when I had a bad temp sensor that occasionally caused a no start situation. When asked if I could just leave it so they could check it when they had time, the service writer showed me a 1/2" thick stack of invoices for cars that were waiting in front of me. Two other (potential) service customers were also turned away while I was there.
Out of frustration, I bought the sensor and replaced it myself in ten minutes. So much for new car warranties... Although their service is great WHEN you finally get in, I will probably never go back Stammler for sales or service.
'00 A6 2.7tqms
'82 ur q 20Vt
08-08-2002, 05:39 AM
if it is anywhere near as bad as their sales then STAY AWAY! I've never encountered such a pretentious bunch of sales flunkies and managers. Rather than have them "do me the favor" of selling me a car, I gave Prestige my 50k. I'll never go back, and encourage others to do the sameat every opportunity.
bad personal skills, but that's probably because they had to fix a wheel they scuffed (which they are doing without any real argument whatsoever).
Stammler doesn't have time for a 'lowly' A4.