Hi everyone:
Since the vwvortex forums was down for a couple of days, I have to ask this question here in a4.org.
My Jetta IV's windshield got rock-chipping few days ago in a rainy weather. I went to claim the windshield at the local claim center the next day (we don't have to make an appointment for a windshield claim). They told me the windshield has to replaced because of the cracking in front of driver's seat instead of a small injection fix.
I brought my car into one of the most reputable glass company here in GVRD. The next day they replaced an aftermarket windshield which doesn't feel right until the evening, when some edge areas have gap. I brought my car in for told the guy to replace the OEM VW glass for my car. As I waited 2 hours, they finally replaced an OEM VW Jetta windshield.
Question iS: does the insurance company require the glass company put on the aftermarket glass instead of OEM one?
Tom
97 A4 1.8TQMS
99 JETTA IV GLS 2.0

I believe insurance companies will pay for the cheapest way possible but I believe it is the customers right to expect a OEM or OEM standard part. Personally, if the new windshield didn't fit right, I would expect a new windshield. As far as rock chips go, you are out of luck if is in front of the driver. I believe the limit is within 2 inches from the edge.