Ichiro

Carlsen of Palo Alto Audi dealer will not replace warped brake rotors under warrantee. My 2001 Audi A6 has had the brake rotors warped repeatedly 4-5 times over the last 4 years. All previous times the work had been under warrantee. Today the dealer claimed that Audi has stop this warrantee and I have to pay for this myself. The car is still under warrantee, but the dealer claimed that Audi changed just this part regarding brake rotors. What can I do about this? Sorry if this has been posted before. I am kinda upset.

a62.7t4ceo

Any other dealers in the area? Call around. Others may fix it as there's no consistent answer.

April

I think I heard that BMW has started this policy too, since people would take the car to the track and trash it, then come back for fresh parts.

Are you sure you don't just have pad deposit build-up? Are you breaking in the pads and rotors correctly when you get a fresh set?

It hard to offer more without knowing how you drive.

Ming 2.7T

In fact a memo was going around that on new cars, brakes are not included anymore(under warranty)

Ichiro

...and I don't track it. The car's at the dealer now, they said the rotors are warped, they will give me new pads under warrantee.

Still have to fix the warp, will have to do it at an outside shop, as the dealer wanted >$800 for front/rear.

TXurS6

I've heard that there is a subsequent memo that loosens this language a bit.<ul><li><a href="http://gates-home.com/jim/Audi/AoA_brake_coverage.pdf">http://gates-home.com/jim/Audi/AoA_brake_coverage.pdf</a</li></ul>

Shaun

That applies to all model years. Big difference.

ESN

so now warping (which AoA is pegging as "vibration") is a non-covered "comfort" issue?

a62.7t4ceo

This site never ceases to amaze me.

TXurS6

I believe that AoA has given new direction to service departments since this circular but I don't know how much leeway they have.