Service says no problem for known TSBs - Help
#11
Yes. Definitely can. Find a local that has VCDS though instead of spending the money if theres not much else you want done. I have a shop that does coding for $30. I've also used the $28 Chinese knock offs. They actually aren't bad when new, but they'll usually only work once and then need to be replaced. Very poor quality.
#12
AudiWorld Senior Member
Thread Starter
Yes. Definitely can. Find a local that has VCDS though instead of spending the money if theres not much else you want done. I have a shop that does coding for $30. I've also used the $28 Chinese knock offs. They actually aren't bad when new, but they'll usually only work once and then need to be replaced. Very poor quality.
#13
Usually you dont have to. Some dealers have to reset your software for whatever reason after software update. You should probably buy the original vag com cable because it is very likely you will be able to sell it on ebay for the price you paid.
#14
I have to recode some stuff after the MMI update. Bought another Chinese cable. I can buy 11 of them for what a Ross-Tech one costs and this is only my third.
#15
I said the same thing last week (and earlier today). Audi dealers have a long way to go before they're on the same level as BMW and Mercedes or even Cadillac. They act more like ****ty used car dealers than luxury dealers.
#16
AudiWorld Senior Member
Thread Starter
They kept the car overnight and asked me to get back to them with more information on the MMI update...
So I sent them an email stating that I understood the latest version was 0715 and that was known to fix my Bluetooth problems. I asked them to confirm that is the version I have although I know it is not.
If they come back and say we won't upgrade what is my recourse? Service manager? AoA?
So I sent them an email stating that I understood the latest version was 0715 and that was known to fix my Bluetooth problems. I asked them to confirm that is the version I have although I know it is not.
If they come back and say we won't upgrade what is my recourse? Service manager? AoA?
#17
It was done in November 2013. It took them 2 days to get the CD. I cannot answer whether this is new way or not. The dealer was Gwinnett Audi. Service Department phone is (888) 451-0213. Maybe have your dealer to give them a call, for they may be able to ask questions that make sense to them?
#18
AudiWorld Super User
They kept the car overnight and asked me to get back to them with more information on the MMI update...
So I sent them an email stating that I understood the latest version was 0715 and that was known to fix my Bluetooth problems. I asked them to confirm that is the version I have although I know it is not.
If they come back and say we won't upgrade what is my recourse? Service manager? AoA?
So I sent them an email stating that I understood the latest version was 0715 and that was known to fix my Bluetooth problems. I asked them to confirm that is the version I have although I know it is not.
If they come back and say we won't upgrade what is my recourse? Service manager? AoA?
As to the VCDS cable, the off-shore cables that purport to do coding will not be able to be firmware updated (something Ross-Tech does frequently) and will obviously have no support. Investing in the original Ross-Tech cable will serve you for many years and work properly with the latest and future Audis and VWs. Finally, it supports the developer to continue to invest in the latest coding additions and changes from Audi and VW. Buying those off-brand eBay cable copies is sort of like buying a counterfeit Gucci handbag - they both will carry stuff but the quality and support of the knockoff just isn't there.
#19
They kept the car overnight and asked me to get back to them with more information on the MMI update...
So I sent them an email stating that I understood the latest version was 0715 and that was known to fix my Bluetooth problems. I asked them to confirm that is the version I have although I know it is not.
If they come back and say we won't upgrade what is my recourse? Service manager? AoA?
So I sent them an email stating that I understood the latest version was 0715 and that was known to fix my Bluetooth problems. I asked them to confirm that is the version I have although I know it is not.
If they come back and say we won't upgrade what is my recourse? Service manager? AoA?
My dealer couldn't find anything in their systems when I mentioned bluetooth issues to them. The info in the linked post above contains everything they need to find the update in their systems. My dealer also had no idea what 715-2 meant. In my case, the audio popping was the key that got them to agree to the update.
#20
AudiWorld Senior Member
Thread Starter
The version number is clearly visible in the MMI "Menu>Setup MMI>Version Information". If the dealer is still uncooperative, call AOA and request your issue be escalated to an Executive Case specialist citing the Bluetooth song info issue addressed by 0715-2. That some dealers are up to speed and proactively willing to help customers and others not is exasperating to say the least.