ACC Problem
#1
AudiWorld Member
Thread Starter
ACC Problem
I was in an accident back in Sept with my car, took it to Audi repair facility and got it back looking like brand new.
The problem i'm encountering is, that I can't resume my ACC with the lever any more, I can with the accelerator pedal but that's it. When I try to resume with the lever it'll come up on the dash with the DOTS where the "D" is located.
The three dots are telling the system (from reading the owners manual) the ACC system criteria is not being met??
Took a drive with the Service Manager on Friday and as I'm driving he's reading my owners manual as well. When we got back to the dealership and spoke with his Master Tech, he had no idea FIRST that the car could resume with the lever, 2nd what the three dots meant.
I have a feeling this is not going to be an overnight repair.
Anybody have some suggestions I can toss at the Service Manager that's had this issue ??
The problem i'm encountering is, that I can't resume my ACC with the lever any more, I can with the accelerator pedal but that's it. When I try to resume with the lever it'll come up on the dash with the DOTS where the "D" is located.
The three dots are telling the system (from reading the owners manual) the ACC system criteria is not being met??
Took a drive with the Service Manager on Friday and as I'm driving he's reading my owners manual as well. When we got back to the dealership and spoke with his Master Tech, he had no idea FIRST that the car could resume with the lever, 2nd what the three dots meant.
I have a feeling this is not going to be an overnight repair.
Anybody have some suggestions I can toss at the Service Manager that's had this issue ??
#3
AudiWorld Super User
I was in an accident back in Sept with my car, took it to Audi repair facility and got it back looking like brand new.
The problem i'm encountering is, that I can't resume my ACC with the lever any more, I can with the accelerator pedal but that's it. When I try to resume with the lever it'll come up on the dash with the DOTS where the "D" is located.
The three dots are telling the system (from reading the owners manual) the ACC system criteria is not being met??
Took a drive with the Service Manager on Friday and as I'm driving he's reading my owners manual as well. When we got back to the dealership and spoke with his Master Tech, he had no idea FIRST that the car could resume with the lever, 2nd what the three dots meant.
I have a feeling this is not going to be an overnight repair.
Anybody have some suggestions I can toss at the Service Manager that's had this issue ??
The problem i'm encountering is, that I can't resume my ACC with the lever any more, I can with the accelerator pedal but that's it. When I try to resume with the lever it'll come up on the dash with the DOTS where the "D" is located.
The three dots are telling the system (from reading the owners manual) the ACC system criteria is not being met??
Took a drive with the Service Manager on Friday and as I'm driving he's reading my owners manual as well. When we got back to the dealership and spoke with his Master Tech, he had no idea FIRST that the car could resume with the lever, 2nd what the three dots meant.
I have a feeling this is not going to be an overnight repair.
Anybody have some suggestions I can toss at the Service Manager that's had this issue ??
#4
SnagIt is correct....But alignment issues or not aligning the system would cause "No vision" errors and drop-outs of the ACC. If you are not receiving dropouts or vision errors, I would probably say that alignment is ok. IF you are, then def start there. It is a drag as it is expensive, but worth it as it makes the system much more reliable and "error-free".
Your issue sounds like something else....
Your issue sounds like something else....
#5
AudiWorld Super User
If I read it correctly, the OP's issue is the ACC stalk is not working to resume ACC but pressing the gas pedal does. If all else is working properly, that would suggest it's something other than an alignment issue. Perhaps something as simple as a switch in the stalk itself or a relay failure.
#6
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If I read it correctly, the OP's issue is the ACC stalk is not working to resume ACC but pressing the gas pedal does. If all else is working properly, that would suggest it's something other than an alignment issue. Perhaps something as simple as a switch in the stalk itself or a relay failure.
Does you autoresume from STAND-STILL work? like you are on ACC, you come to a complete stop in traffic, and the car RESUMES BY ITSELF to follow traffic within 10 seconds? If it does not do that either then it is the same problem as I had, which requires adjustment using VCDS because of the setup in your particular country.
#7
AudiWorld Member
Thread Starter
Thanks for the feedback gang. This just started after my accident and knew it was not going to be an easy fix so I put it off. Due to my accident being a front end collision, the system was re-calibrated (took them all day) and reprogrammed. (BTW, this is not costing me a penny other then my time without my car).
They had the car on Mon-Wed and had their top service guy look at it and they even reset the whole system again and re-calibrated it again. Still has not resolved the issue. The car simple will not resume with a pull on the stalk after a complete stop while following another car. It will however, resume if the ACC is on and nobody is in front of the car by pulling on the stalk.
I asked them if it was possible to just compare settings to another 2013 A6 in the area, and they told me that my car make up (our car make up) was a prototype and not widely advertised. It wasn't until 2014 year model did it become a more widely announced feature (true, I don't know) for the A7/A8.
Anyway, they brought in the regional specialist that is supposed to be the most qualified and trained to remedy these type of situations, and even he was stumped. He is on his way to a training class where he will be in the company of other regional specialist as well as Audi Master Trainers for 2 weeks, and my dealership is hopeful, he will find an answer there.
hhhoffme I will be sure and bring this up with them when I return the car.
They had the car on Mon-Wed and had their top service guy look at it and they even reset the whole system again and re-calibrated it again. Still has not resolved the issue. The car simple will not resume with a pull on the stalk after a complete stop while following another car. It will however, resume if the ACC is on and nobody is in front of the car by pulling on the stalk.
I asked them if it was possible to just compare settings to another 2013 A6 in the area, and they told me that my car make up (our car make up) was a prototype and not widely advertised. It wasn't until 2014 year model did it become a more widely announced feature (true, I don't know) for the A7/A8.
Anyway, they brought in the regional specialist that is supposed to be the most qualified and trained to remedy these type of situations, and even he was stumped. He is on his way to a training class where he will be in the company of other regional specialist as well as Audi Master Trainers for 2 weeks, and my dealership is hopeful, he will find an answer there.
hhhoffme I will be sure and bring this up with them when I return the car.
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#8
Thanks for the feedback gang. This just started after my accident and knew it was not going to be an easy fix so I put it off. Due to my accident being a front end collision, the system was re-calibrated (took them all day) and reprogrammed. (BTW, this is not costing me a penny other then my time without my car).
They had the car on Mon-Wed and had their top service guy look at it and they even reset the whole system again and re-calibrated it again. Still has not resolved the issue. The car simple will not resume with a pull on the stalk after a complete stop while following another car. It will however, resume if the ACC is on and nobody is in front of the car by pulling on the stalk.
I asked them if it was possible to just compare settings to another 2013 A6 in the area, and they told me that my car make up (our car make up) was a prototype and not widely advertised. It wasn't until 2014 year model did it become a more widely announced feature (true, I don't know) for the A7/A8.
Anyway, they brought in the regional specialist that is supposed to be the most qualified and trained to remedy these type of situations, and even he was stumped. He is on his way to a training class where he will be in the company of other regional specialist as well as Audi Master Trainers for 2 weeks, and my dealership is hopeful, he will find an answer there.
hhhoffme I will be sure and bring this up with them when I return the car.
They had the car on Mon-Wed and had their top service guy look at it and they even reset the whole system again and re-calibrated it again. Still has not resolved the issue. The car simple will not resume with a pull on the stalk after a complete stop while following another car. It will however, resume if the ACC is on and nobody is in front of the car by pulling on the stalk.
I asked them if it was possible to just compare settings to another 2013 A6 in the area, and they told me that my car make up (our car make up) was a prototype and not widely advertised. It wasn't until 2014 year model did it become a more widely announced feature (true, I don't know) for the A7/A8.
Anyway, they brought in the regional specialist that is supposed to be the most qualified and trained to remedy these type of situations, and even he was stumped. He is on his way to a training class where he will be in the company of other regional specialist as well as Audi Master Trainers for 2 weeks, and my dealership is hopeful, he will find an answer there.
hhhoffme I will be sure and bring this up with them when I return the car.
#9
This is a VCDS setting; I had a 2013 A6 and had the same experience after the system was re-calibrated. It's called something like "auto start after short stop" or something to that effect in the adaptation values list. If you ahve access to a VCDS cable it takes less than 5 minutes to change this...
Search for 'short stop' in the ross-tech forum; full instructions will show up.
It's module 13, adaptation. The value is "Driving off without Driver Trigger After Short Stop"
Hope this helps.
#10
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