thedjm

A new record?

Just picked up my brand new 2014 A6 3.0 on Friday night.
My 2 year old was stomping around the back seat the next day and stepped on and snapped off the power outlet pull down. It's now just dangling by the wires.

I've been trying to figure out the name of the part and where I can get it and hopefully it's something I can fix myself.

I suspect the dealer will charge me a few hundred to fix it if I have to go that route.

atlanta A6

Check to see if its actually broken. The place that installed my tint must have stepped on the outlet cover and the same thing happened-the cover was hanging out by the wires. I just snapped it back in place.

u2jrmw

I have a strict no climbing/walking/moving in dada's car rule. They can scramble around in the minivan, but in the A6 I lift them in and out of the seats.

forza1976

Our fix is to just not have kids

James517

Check with the dealer, anyway. They may fix it under warranty despite Momentary Tasmanian Devils not being specifically mentioned in the warranty materials. Doesn't cost anything to check.

snagitseven

I broke the very same piece with my foot when cleaning the inside of the back window (cleaning that window requires gymnastics skill). When I went in for service, I mentioned the access door was flopping around and they replaced it under warranty. Stuff the door back in as best you can and when in for your 5K service, just look at the service rep with sad, innocent eyes that the thing doesn't seem to be working properly and you should be good to go.

DB22

I think that it's legal if you securely mount the child seats in the trunk!

keithl

Exactly ;-) I don't like sharing my toys and essentially I look at my A6 as my non-existent kids college fund money.

thedjm

I think I'll try the play-dumb @5K and see what happens. I'll report back, but it'll probably be in 6+ months. It'll take that long for me to get to 5k.

Richard Solomon

Why wait? You have a warranty - stop in one day and ask one of the SAs about it. The trim on my push-to-open C5 ashtray broke very early in life (maybe not 18hrs) and I just told them that it broke. They didn't ask if I beat on it (which I hadn't) just ordered the replacement part and replaced it. IMO, sooner is better than later, because it may fall under something they fix pre-delivery vs something they fix under "warranty". Plus you've got the emotional pull of "brand new car is broken"....

I personally wouldn't stand there and insist it must have broken itself, but nor would I bring up anything beyond that. If they go with "normal wear and tear" or "you must have broken it" then:

Maybe you buy the parts and they put it in for you out of goodwill, maybe worst case you pay the half-hour labor or whatever they charge and you go on with enjoying your new car instead of being grumpy (as I would be!) about it being broken.

Best of luck!