I was having this problem as well, had to keep restarting car and hoping it would release. It was fixed when I realized that when I pushed the key to turn the car off, DO NOT PULL on the key. Just push it, the car turns off and you will hear a slight click, then you can pull the key out. You almost have to wait 2 seconds for it to release. I have not had it get stuck again, after realizing this. Hope this helps.